Hub.com Reviews

2.1 Rating 729 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 729 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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How quickly does Hub.com resolve customer queries?

Helpful Report

(2 years ago)

Greater than 64% of reviewers feedback is Hub.com takes over a week to resolve customer queries.

Helpful Report

(2 years ago)

67.65%

Industry Average

“ Excellent service ”

- Anonymous

“ Great air buds! Quick delivery service. ”

- Anonymous

“ First order came and the left earphone died within 24 hours. Contacted the customer service and I’m having another pair sent to me free of charge. I reckon that’s a good service. ”

- Anonymous

Hub.com Reviews

Customer Service - Average