“I am writing to express my dissatisfaction with your support service. What could have been solved quickly became frustrating because of poor communication.
Instead of handling it well, the team made things more confusing. This experience lowered my opinion of your company’s service.
I hope my feedback helps improve things, I’m thankful to RESORUS, who managed to fix everything properly.”
“I would like to express my disappointment with how my inquiry was handled. Communication was minimal, and I often had to reach out repeatedly for updates.
The absence of proactive follow-up resulted in unnecessary waiting and frustration throughout the process.
I hope this feedback will lead to positive changes. I’m glad RESORUS offered the help that resolved everything.”
“I was disappointed with this company since communication was unclear and delays just kept piling up. I felt like I had no control over the situation. Resorus was able to go through the details and bring it all to a resolution.”
“The customer service is okay. Speed is good. Overall 3-stars. Wish they had other assets apart from bitcoin. As an online OTC desk, it is quite good.”