“The customer service from beginning to end was excellent. Notifications from the courier company also very good. Post delivery customer service was also amazing with the sales rep visiting me at home to help conceal a small scratch.”
“Prompt, attentive and knew their product. When I rang sales Melbourne re delivery details etc they were fabulous and efficient. Pickup went seamlessly”
“We purchased a Dining Table with 8 chairs. The table is extentable from 210cms to 270cms. The extension is in the centre of the table which lifts and folds out into the space after you slide the table into position. Table & Chairs are slimline and fit perfect in our apartment. Timber is a lovely quality, the table and chairs have a beautiful finish plus the chairs have leather seats. Extremley happy with our purchase.”
“Just received a nest of tables from Icon By Design delivered in perfect condition and the quality of the product as good or better than I expected. Icons customer service is second to none”
“I love my new dining table and chairs. I had a slight problem with a couple of the chairs when they were delivered and Icon By Design replaced them immediately.”
“A tiny imperfection in one chair's leather was rectified without question. Icon By Design was a pleasure to deal with and we love our new furniture. Great service.”
“We recently purchased a dining room table & chairs , what a great decision. It’s solid , stylish & comfortable. We will certainly be back for more furniture”
“Icon by design have a terrific range of unique furniture which suited our needs. Additionally when there was a slight defect on receipt of the goods, it was fixed very promptly.”
