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Identibase Reviews

4.3 Rating 746 Reviews
A
Happiness Grade
A

Customer Service - Good

98.39%
Industry Average
“ Lovely service ”
posted 1 week ago - Patricia halshaw
“ Excellent service. Olivia was really easy to talk to and explained everything very well. ”
posted 1 week ago - Anonymous
“ Brilliant service, thank you ”
posted 1 week ago - Lynne Freeston
“ Thank you for excellent service. I appreciate not having to wait long to speak to someone. ”
posted 2 weeks ago - Michelle
“ Olivia was super helpful to me when moving my pet on an international transfer. Really Pleased with the service x ”
posted 2 weeks ago - Alison
“ Customer service brilliant. Thank you Jack W. ”
posted 3 weeks ago - J Hall
“ Had an issue with my password and had cause to contact them by phone. The lady was incredible helpful and polite, she sent me an email link to sort the issue straight away. Probably only downside was a long wait for my call to be answered but great service otherwise. ”
posted 3 weeks ago - Anonymous
“ After a bereavement, Izzy provided a great service to ensure the process to transfer ownership of the pet was straightforward and professional. Thank you very much for your empathy in this difficult situation. ”
posted 1 month ago - Anonymous
“ Excellent service all straight forward Thank you ”
posted 1 month ago - Anonymous
“ Great service which solved my problem quickly & easily ”
posted 1 month ago - Anonymous