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Identibase Reviews

3.9 Rating 480 Reviews
A
Happiness Grade
A

Customer Service - Good

97.00%
Industry Average
Very polite and extremely helpful Excellent service
posted 3 days ago - Anonymous
Lovely customer service very happy with this company thank you
posted 4 days ago - Anonymous
Good service and very helpful
posted 1 week ago - Anonymous
A difficult situation was made so much easier to manage with the customer service support.
posted 2 weeks ago - KP
Great service very pleasant yet professional advisor
posted 3 weeks ago - Anonymous
Call handler was positive , Polite, friendly and handled query efficiently, e planning what the next steps and outcome would be . Would recommend the service . Only missing 1 star because it took a little while to get through to them on the phone .
posted 1 month ago - Katherine McMurray
I have used Identibase twice, the first time to change ownership details and the second to add another name as backup incase my cat Bella outlasts me lol, each time a pleasure to speak to them, no hanging about, every thing to do explained clearly, first class service.
posted 1 month ago - Dave King
Absolutely brilliant customer service and a great company
posted 1 month ago - Anonymous
Good service and communication.
posted 1 month ago - Anonymous
I had a request to move one of our animals to another database, they were very helpful and made the whole process so easy for us. Best customer service I've had for a long time........ first class Thank you.
posted 1 month ago - Peter