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Identibase Reviews

3.8 Rating 431 Reviews
A
Happiness Grade
A

Customer Service - Good

96.25%
Industry Average
Friendly staff, easy to process pet details, good customer service..
posted 2 weeks ago - Anonymous
Yes good service
posted 3 weeks ago - Anonymous
Excellent service and support. Thankyou very much. I am grateful that you notified me.
posted 3 weeks ago - Jacqui
very good service provided for my 2yr old American Bull Mastiff
posted 4 weeks ago - p m troman
Excellent service from my telephone enquiry
posted 1 month ago - Anonymous
Great service, I was concerned that someone had applied to change the owner details but The support team responded quickly to put my mind at rest and confirmed they would contact me if they had a request to change owner assigned to chip.
posted 1 month ago - Jayne Ashman
Phoned to update my information, Luke was very helpful, so very happy with the service
posted 1 month ago - Bernadette
Great customer service from Luke today!
posted 1 month ago - Julie
Excellent service, the lady I spoke to was very polite and helpful,
posted 1 month ago - Anonymous
The customer service is second to none. One of the Identibase consultants, Katy, responded swiftly to my queries and concerns and gave me much needed reassurance. She followed up with further details too. Very professional, friendly and attentive. 5 stars from me!
posted 1 month ago - Emma T.