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Identibase Reviews

4.2 Rating 618 Reviews
A
Happiness Grade
A

Customer Service - Good

97.66%
Industry Average
Good customer service
posted 1 day ago - Stefano cerea
They dealt with my issue very quickly and professionally, I couldn’t have asked for a better service and am very happy indeed with the Company THANK YOU!! 👍👍
posted 4 days ago - Linda
I was confused with information from the email, my so I phoned for help. I was treated with help and friendliness so that I didn't feel a fool, and also with patience and courtesy. My new cat is now registered and although I hope never to have to use the service it is a great relief to know that help is available if it becomes necessary.
posted 5 days ago - David Leigh
Excellent professional service provided. Renewal issue resolved very quickly. Many thanks.
posted 2 weeks ago - John Bowley
Identibase have been superb. Had a problem with re setting password . Emails and a telephone solved the issue. Excellent service as always. I have been with them for 8 years. Would highly recommend . Thankyou again Identibase.
posted 2 weeks ago - Anonymous
Very happy with the service from Identibase, thankfully our cat returned a few hours later but its a great service to have!
posted 2 weeks ago - Tami
Thank you, Daya, for your excellent service today.
posted 1 month ago - Carla
Brilliant customer service. Lewis W - Polite and cheery
posted 1 month ago - Kerry Underwood
I had a dilemma to sort out with change of ownership and the customer service lady sorted it out easily. She was also very sensitive towards the problem.
posted 1 month ago - Anonymous
Very polite, efficient service
posted 1 month ago - Anonymous