https://www.identrust.com/ Reviews

1.00 Rating 1 Reviews
0 %
of reviewers recommend https://www.identrust.com/

Write Your review

Tell us how https://www.identrust.com/ made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (Optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
I needed a digital certificate ASAP. I was getting a contract with the DOD and this was the step that I missed. Everywhere on IdenTrust's website it said a digital signature will take "up to 3 days" to be completed. I needed a certificate quick, so I overnighted the signed application, and thought I'd reach out to make sure they received the paperwork and see if they can expedite the application. Well......according to Jason B. (tech support) it turns out that the current waiting time for application processing is 1-2 weeks. When asked why they advertise 3 days, responded with "They're working on updating those pages, but it takes a while because of security”….you’re a security company, how hard can it be to update a few webpages? If you're looking for quick service like me, go with ORC.com instead. Faster service, and customer support. SEE ATTACHED PHOTO: Says processing may take up to 3 days.
Helpful Report
Posted 1 month ago
https://www.identrust.com/ is rated 1.00 based on 1 reviews