“I don't know where your lightning fast execution is.... ever tried taking a position during an economic announcement?? You leave enough of a delay to see if the trade would move against you and if it does it's rejected, however, if it moves in your favour you don't update to the new price contrary to your claims of giving the best prices. Even when trades are taken quickly, the slippage is massive. Also, your spreads become ridiculously wide during these times also.”
“I've been a customer with IG for over 20 years and have just closed my account. When their platform crashes it is impossible to make contact with anyone by either phone or chat and as a consequence you cannot trade. I learn't the expensive way.”
“problem still not resolved. Took over 24hrs to reply to my first email in relation to the trade in question. Have waited another 12hrs+ for a response to my last reply, but still nothing. If this is the way customer service looks after its clients of over 15yrs working with you, then expect an exodus of clients to other brokers keen for business. Thank you, Keith (M2700)”
“IG its should be spreadbet not binary options, but u guys charging money for pips like one of them. incresing value in each one them in major fx and indecies ove 100%. outrageous”
