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ihoverboard.co.uk Reviews

3.3 Rating 259 Reviews
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Happiness Grade
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About ihoverboard.co.uk:

iHoverboard is a Cross-border Electronic Commerce company that focus on operates under its own brand name. Main categories to self balance scooter, auto parts, home and outdoor products, mainly through the Amazon, eBay, speed sale and other third-party cross-border platform and self-marketing products will be sold worldwide.

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Refund - Difficult

29.41%
Industry Average
Basically charged me for 3 scooters and sent a pack a facemasks. Wouldn't issue refund and tried to charge £80 for masks. Thanks to PayPal for sorting this out. Avoid them at all costs.
posted 4 years ago - I'm Disgusted
Basically they take your money don't deliver and delay on refunding. Oh and try to charge you £80 for masks you never wanted. Avoid!!!
posted 4 years ago - Anonymous
Broken faulty product arrived. £139.99 and almost 2 months later no replacement, no refund arranged. Broken plastic parts were not in the box, the item packaged was already broken. The manual is a collection of English words. Doesn't make sense. The Chinese warning voice message plays when switched on.. There are much better companies supplying better product. I should've read the reviews!
posted 4 years ago - Kat
I have now filed a complaint and they kept telling me to keep the face masks but there only going to refund me £254.
posted 5 years ago - A
They sent me a faulty scooter, I sent them pictures of the faulty scooter and when I asked for a refund.
posted 5 years ago - Anonymous
They sent me a faulty scooter, I sent them pictures of the faulty scooter and when I asked for a refund.
posted 5 years ago - Anonymous
They sent me a faulty scooter, I sent them pictures of the faulty scooter and when I asked for a refund.
posted 5 years ago - Anonymous
I contacted the company and asked how I should go about getting a refund, citing the problem with the unit.
posted 5 years ago - Anonymous
However, after some to-ing and fro-ing by email, I did receive a full refund and the order was cancelled.
posted 5 years ago - Anonymous
Do not buy here they are scammers. Company is Chinese and not from UK. Staff sold is either used, fake or doesn't work at all. You will have a hide time getting your money back id you ask for a refund. They will act as if they are helping you but won't just a smoke screen for you hopefully to give up. Stay way
posted 5 years ago - Sean