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imile.com Reviews

1.2 Rating 673 Reviews
F
Happiness Grade
F

Refund - Difficult

27.27%
Industry Average
Several items in one package, not delivered to correct address. They blame their G.P.S. and l still don't have my items. The photos they used aren't my address. Have little if any ideas on how l get my items or a refund.
posted 6 months ago - Murray Macague
Absolutely terrible service! I have been waiting for over 20 days for them to pick up my refund product, and no one has shown up despite multiple promises.
posted 1 year ago - Sarika Thapa
I've been calling for 16 days, and they keep promising someone will pivk up the products.Yet ,no one has shown up, and I haven't received any updates. This is beyond frustrating! My refund is now at risk, and their complete lack of proffessionalism is unacceptable. I would never recomend this company. Avoid them at all costs.
posted 1 year ago - Anonymous
they took my package and posted that they have delivered it and I have received it. They are liars! They used old pictures of packages delivered to an unknown door then they will forge your signature! These people are thieves!!!! They took my package and they never called back they never checked on it and they never did refund all the hassles they had made!! Worst courier services ever I have encountered! Never trust them esp if your package would come form a very nice luxurious seller!
posted 1 year ago - Anonymous
my 5 items in one parcel was not delivered. a random black dress that i didn’t order was delivered with my address on it and my 5 in 1 parcel is shown as delivered when non of it was delivered i need a refund and imile delivery services should be removed.
posted 1 year ago - Anonymous
IMILE is the worst of the worst, made an order on TEMU they normally shipped with POSTE ITALIANE (Italian post) I usually receive it but if I don't I can always pick it up at the post office. With IMILE it's a disaster, 4 days they SAY they attempt the delivery but WRONG ADDRESS, the address is correct, and I have read many negative reviews complaining the same thing WRONG ADDRESS. There is no pickup point, the phone number provided to me by TEMU is an answering machine, that tells me not to leave a message because IT IS FULL, yeah sure FULL OF COMPLAINTS! To make a long story short never got my package. Now the tracking says DELIVERY ATTEMPT FINISHED! Now I have to wait until it returns to TEMU before I get a full refund, and what if it never goes back to TEMU? Horrible Horrible company!
posted 1 year ago - Gabry
A very bad experience, ordered from shein and my package never arrived, found out after countless calls to imile that the driver was hijacked so did not get my staff but luckily got a refund from shein but even today im still waiting for refund of my tax that i payed the courier, they are the worst, they tell you a date but still i dont get my refund, at this point im furious
posted 2 years ago - Sindi
Like other review's here...false information regarding delivery..some one on-site, however tracking app says 'Shop Closed', has happen 2 weeks in a row.. I believe this is a scam..now to try and get a refund on Tumu app store..for no supply..
posted 2 years ago - Anonymous
Imile is the worst company I mean I've order last year September my good were not delivered had to go back to shane I asked for A refund ,yesterday I got a message they telling me my my phone number is incorrect or Adress but no one called me ,I mile is Avery unreliable company.
posted 2 years ago - Mikdred
What do you do with all your parcels?! Why is there no number for Australia? Seems like a massive scam! If I cannot get a refund if these next few deliveries don’t turn up because of your company, I will honestly go to the cops to investigate this shipment place or at least have this company noted down.
posted 2 years ago - Anonymous