IML Direct Reviews

Name: IML Direct
Address: Unit 5, Leaford Way, Leaford Road,, Birmingham
Rating: 4.92

4.9 Rating 60 Reviews

100 %

of reviewers recommend IML Direct

Company Reviews

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Phone:

0121 508 5736

Email:

sales@imldirect.com

Location:

Unit 5, Leaford Way, Leaford Road,
Birmingham
B33 9TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got two follow up calls to confirm the order and its progress, very prompt delivery and a competitive price. It just felt like you went further to give a personal service. Keep up the good work.”

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Posted 7 years ago

Thank you George! We aim to provide the best service possible for all of our customers :)

Posted 7 years ago

“Excellent Customer Service from Sales Agent”

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Posted 7 years ago

Thank you Gordon :) Glad to hear you're happy with the customer service you received!

Posted 7 years ago

“IML always provide competitive pricing, quick delivery, excellent service and feedback. They also have the ability to source unusual items, and offer technical advice when necessary. IML are a valuable asset to our business.”

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Posted 7 years ago

“Fantastic service, very helpful advice, great prices and speedy delivery. What more could you ask for!”

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Posted 7 years ago

““Great pricing, excellent service and fast response times.””

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Posted 7 years ago

“IML always go out of their way to provide the best pricing possible. The customer service is always great and they provide quick responses. Very reliable and friendly supplier.”

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Posted 7 years ago

Louise you are so kind :) We appreciate you taking the time to leave such a lovely review!

Posted 7 years ago

“The team at IML are very easy to deal with in comparison to many other suppliers. Good pricing/availability and pre/post-sale support. If any issues are encountered, these are always resolved with urgency & to our satisfaction. Our account is proactively managed, and no request is ever too much trouble. Highly recommended.”

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Posted 7 years ago

Thank for taking the time to write a review, Phil. We pride ourselves on our product knowledge and the service we deliver. It's always a pleasure to deal with a customer that appreciates our hard work :)

Posted 7 years ago

“Proactive account management, speedy delivery and superb value for money.”

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Posted 7 years ago

Thank you Ben, our team work hard to get you the products you need at best prices and to make sure they are delivered on time!

Posted 7 years ago

“Our Account Manager and his associated staff are very good at getting quotes to me in a prompt fashion and arranging technical consultation with resellers prior to purchasing a product. In addition lead times are announced before ordering so I can plan goods arrival.”

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Posted 7 years ago

Thanks Denis, Glad to see you are happy with the level of professionalism here at IML!

Posted 7 years ago

“Great service , good price ,”

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Posted 7 years ago

Thank you Tom :) Glad you are happy with services we offer & the competitive pricing!

Posted 7 years ago

“We have found our account manager to be very helpful and he always does his best to get good prices for us or to offer alternatives when necessary. We are quite new to IML Direct but we have been very happy with the service we have received so far.”

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Posted 7 years ago

Thank you Jackie! Glad to hear your account manager is so helpful & able to offer all the advice you need :)

Posted 7 years ago

“The account manager is always willing to go the extra mile and has always provided a first class service. High recommended”

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Posted 7 years ago

Thank you for the review Sean :) !

Posted 7 years ago

“Always a prompt response and competitive pricing.”

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Posted 7 years ago

Always great to hear our team are working hard to get the best pricing! Thank you Neil :)

Posted 7 years ago

“Always very informative on the quotes, specs attached easy to read, responds very quickly. a very good service. Very impressed.”

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Posted 7 years ago

Thank you Tracey! We like to make sure that all of our customers have a 5* experience with IML :)

Posted 7 years ago

“Amazing service, always happy to help.”

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Posted 7 years ago

Thanks, Jordan. We're happy that you're pleased with our service :)

Posted 7 years ago

“Great service and great knowledge, make buying easy every time. Valuable asset to our supply chain.”

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Posted 7 years ago

Thank for taking the time to write a review, Liam. We pride ourselves on our product knowledge and the service we deliver. It's always a pleasure to deal with a customer that appreciates our hard work :)

Posted 7 years ago

“IML go the extra mile in ensuring the goods that they supply are fit for purpose by asking the correct questions so that our business can continue to function in a timely manner.”

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Posted 7 years ago

Thank you for your review, Richard! We try our best to make sure that we know exactly what you need so everything goes as smoothly as possible. I will let the team know that you was please with how your order was handled :)

Posted 7 years ago

“Very quick response times for all RFQ's and any issues are resolved quickly.”

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Posted 7 years ago

Hi, Liam. We are pleased that you appreciate the hard work our team puts in to assure the best possible service! :)

Posted 7 years ago

“I received some great pricing on an urgent quote that was received back quicker than any of the other companies I sent it out to. Great service, well recommended.”

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Posted 7 years ago

Thank you, Sam! We're so glad we made things as easy as possible for you. Our staff are always staying up to date with their product knowledge so things go as smoothly as possible :)

Posted 7 years ago

“great service, stock delivered in time and staff very proactive. 5 star *****”

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Posted 7 years ago

Thank you for your review, Tyler. We really appreciate you giving us 5 stars! Our team tries their best to always give 110%. We hope to deal with you again in the near future!

Posted 7 years ago

IML Direct is rated 4.9 based on 60 reviews