How would you rate
"Bought some components for my ladders from immetrical via ebay and I had to send them back because they were not the right size but I am having trouble getting a refund . The company say that I did not post it back in time but I know that I did. It must have been held up in the post. I have tried to use the ebay resolution process but it is like using a chocolate fireguard so I will not be using them again either."