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Imperial Motor Group Reviews

2.2 Rating 10 Reviews
30 %
of reviewers recommend Imperial Motor Group
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Anonymous
Anonymous  // 01/01/2019
All aspects of saleing and buying made easy. Very happy with new car so I would recommend to anyone looking for a new car . Very professional staff with no pressure saleing .
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Posted 3 months ago
Avoid!! 3 years into owning a car from them I have had nothing but shocks and surprises. I had floppy brakes within a few months and nearly crashed with my baby in the car I had to argue the warranty. Just had an accident to find that my car had previously had some serious repairs the entire back internal bumper bar was missing!! this is apparently a huge safety issue for me and my young family I am appalled. in addition, They scratched the wheels on delivery and made no effort to make good causing me £90 worth of paint job, and chipped the windscreen in the MOT but wouldn't admit it and I was already committed to the car at that stage which meant I couldn't refuse it. the windscreen repair they had done was poor quality along with all the other repairs that had been obviously bodged on this car that conveniently weren't mentioned in the "full service history
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Posted 10 months ago
I dealt with Omar, who was extremely helpful and professional. The vehicle had a leaking radiator, which was replaced before I bought the car. I have been very impressed with the service I have received.
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Posted 1 year ago
Highly recommended I would like to thank you guys for your amazing service and help
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Posted 1 year ago
No service post detecting the fault. You will be just ignored.
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Posted 1 year ago
Shocking sold a car knowingly is was faulty and unroad worthy. Lied about the servicing and mot length. Unwilling to communicate to rectify issue. Put the reputation of second hand car dealers back 30 years. I wouldn't touch them with a barge pole please don't use
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Posted 2 years ago
DO NOT BUY FROM THEM! I bought a car from these scammers, took it to a garage and they couldn’t believe what they was looking at. Rust, rust and more rust. There’s no way it could have passed it MOT. When asking the man where he took to get it mot or serviced we was just told a private garage! Had to return the car twice after purchasing as engine light kept coming on too. Wouldn’t recommend a single person to them. Unless you like poor customer service, dodgy cars and fag smoke blown in your face.
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Posted 2 years ago
Was sold a Mazda last month for my pregnant wife as our family car and take her to the hospital. The car has issues within days of owning. Told to be use a warranty but engine issues will exceed this amount and should have to used within days of owning. The car was sold with pre-existing conditions. Test have cost be £100 already with errors codes on the engine. A week ago I requested a return and refund, within my rights and was told after sales will be touch, heard nothing. Happy to take your money but it seems, car was sold with issues and aftersales service shows they dont want to do much about it. I would check previous reviews as on inspection some seem to be similar people or 'anonymous'
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Posted 2 years ago
New tyres promised but not delivered and further correspondance ignored
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Posted 2 years ago
Awful! I would DEFINITELY NOT recommend them! My car has cost me over 1000GBP in repairs! They say you get a warranty but none of this was covered - leaking fuel pipe, taped together parts. The mechanic couldn't believe what i had spent on my car and the amount of obvious repairs they said it needed. Are these reviews below real? They're very "anonymous" :-)
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Posted 2 years ago
Imperial Motor Group is rated 2.2 based on 10 reviews