“Awful customer experience. I spoke with the Director Imran to purchase a MJJC snowfoam lance and we agreed I would need the D10 quick release fitment for my Kranzle jetwash. The order was correctly placed online. To my surprise I was sent the incorrect fitment, I called and spoke to Imran who is constantly pre-occupied, no real apology! I chased twice more and eventually got my returns label. The return was packaged and delivered back, i chased again and attached proof of delivery - no reply. I phoned twice more to chase the correct item. I will be raising a dispute with Mastercard on the 14th statutory day and forcing a refund. Please avoid this company, Imran clearly needs to invest in systems and people.
ORDER NUMBER 99332”
“I have ordered the incorrect product having spoken direct to manufacturer so would like a refund. No response to contact us on the website and a number of emails to sales email.
Also stock is 'old'”
“I have been supplied many times from in2detailing, always professional and competitive.
The service is second to none!
Great products, great range and always deliver quality!
Thanks Imran, top man! 😊👍”
