Castle Estates (South London) Ltd Reviews

Name: Castle Estates (South London) Ltd
Address: 212 St Ann's Hill, London, London
Rating: 4.87

4.9 Rating 77 Reviews

99 %

of reviewers recommend Castle Estates (South London) Ltd

Company Reviews

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Metrics

4.9

Based on 77 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

02088709534

Email:

info@castle-estates.london

Location:

212 St Ann's Hill, London
London
SW18 2RU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the team at Castle to be proactive and very helpful in dealing with any issues we raised throughout our dealing with them.”

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Posted 2 years ago

“We have been so impressed with our service from Castle Estates. They made everything easy and friendly and have been so welcoming. If we have to move from where we our now we will use them whenever possible and would highly recommend that anyone who has the option to use them do it. Very very friendly people. We even got a move in card to our new flat. It’s the little touches that make all the difference and they called to see how we were settling in. :)”

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Posted 3 years ago

“We have been very happy with castle estates and would recommend them to others.”

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Posted 3 years ago

“I have found everyone at Castle Estates to be professional, friendly and extremely efficient. They took me through each step of the process and communicated with me throughout. Excellent Customer service.”

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Posted 3 years ago

“We have had a truly awful experience with Castle Estates, slow replies when contacting them about major/emergency issues. Most email replies neglect to answer any of our queries, and they do not provide any dates of when things will be replaced. In future, I will avoid all properties let by Castle Estates”

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Posted 3 years ago

We are always keen to receive feedback and review anything that might have gone wrong. As you have chosen to send this anonymously and without any details on our potential interaction I am unfortunately unable to investigate this for you. If you could confirm what your review relates to, I'd be very happy to look into this, my contact details are info@castle-estates.london or 0208 8709534 if you prefer to talk. Best wishes, Judith.

Posted 3 years ago

“Great communication”

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Posted 4 years ago

“The agency is very professional”

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Posted 4 years ago

“Very helpful staff with clear and consistent communication”

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Posted 4 years ago

“Living in London for the past ten years, I had terrible experiences with a huge number of agencies and I was very impressed with the services provided by Castle Estates. All the staff were friendly and professional and Claire was truly great - very helpful and efficient.”

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Posted 4 years ago

“Both Claire & Luvelle have been an absolute pleasure to deal with. Claire is extremely efficient, professional & friendly. Luvelle is great & has gone above & beyond to help make my move into my new home as easy as possible”

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Posted 4 years ago

“Everything is handled quickly, professionally and efficiently. Polite and helpful advice always available. Nothing to complain about!!”

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Posted 4 years ago

“Very professional courteous, experienced and helpful staff, who helped us a lot during our check in, tenancy and check out. Warm recommendations”

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Posted 4 years ago

“We are really happy with services provided by Castle Estates Thank you”

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Posted 4 years ago

“Always responds promptly and happy to help when we need them”

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Posted 4 years ago

“Friendly, easy and quick to respond. Would recommend using them from a tenants perspective.”

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Posted 4 years ago

“They are very professional,thank you very much”

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Posted 4 years ago

“Castle estates were a great help in moving us in as quickly as possible since we were on a tight schedule. The staff were always friendly and professional, making the process very easy and they even gave us a little gift for my flatmate’s birthday which was a very sweet touch.”

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Posted 4 years ago

“Honestly a pleasure to deal with. Friendly staff, quick and professional correspondence. Every time I’ve had problems they have promptly been attended too. Especially with the boiler. Best agents I’ve experienced for sure.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Castle are always quick to reply and do their beat to take any action as soon as possible be it day or night. I feel very comfortable contacting them.”

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Posted 4 years ago

Castle Estates (South London) Ltd is rated 4.9 based on 77 reviews