“
How did they get me? They didn’t fully disclose information which led me to not be able to get a refund.
”
posted 1 week ago
- Matt M
“
DO NOT! I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY! THEY ARE SCAM ARTISTS AND ONCE THEY HAVE YOUR MONEY THEY WILL FIND ANY AND ALL REASONS NOT TO CANCEL, REFUND, OR HAVE PROPER BUSINESS ETIQUETTE! I STRONGLY ADVISE YOU TO FIND ANOTHER COMPANY. AS I WISH I HAD!
”
posted 2 weeks ago
- Anonymous
“
3tries they still don’t fit and they want to offer mr a 50% refund saying it’s my fault re the impressions fighting this at the moment
”
posted 1 month ago
- Lorraine
“
The person in customer service sent pictures of what it would look like slightly bigger and said I could only get half my money back as a refund , if I decided not to move forward.
”
posted 9 months ago
- Anonymous
“
Have been told that I’ll have to pay over £100 to get a refund even though I haven’t been given the correct information on how to use the impressions and keep getting told the impressions are wrong! What is anyone supposed to do?! Will keep trying to get a refund but they obviously are just tying to rinse people out of their hard earned cash.
”
posted 1 year ago
- Anonymous
“
The “veneers” are hideous like giant squares my mouth couldn’t even properly close - it’s been nearly two years trying to get a refund - they waste your time just long enough sending you more material for more fittings etc etc and then before you know it 90 days has passed you are still messaging and trying to find out what is happening but your bank will no longer refund you and INSTAsmile want more money to send more materials.
”
posted 1 year ago
- Kelly Ann.
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Instead of saying send us pictures of your teeth/gums first because if you use the molds we will not refund you the cost of using the molds.
”
posted 1 year ago
- Anonymous
“
I emailed asking for a refund and that I’ve taken it up with my bank as goods have not been received.
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posted 1 year ago
- Gary
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Worst company ever. No mould will pass. Then when you ask them to refund your 500$ they can only send you 300 because of the impression kit cost apparently. And I’m STILL waiting on my refund. Won’t read your emails but will spam you and can’t help you unless your able to call. So if 8am-3pm is your work schedule good luck. This is the WORST PLACE EVER
”
posted 1 year ago
- Anonymous
“
Wish i could leave zero stars. Its a scam. Shocking company with shocking customer service. DO NOT BUY FROM THEM. Change there terms and conditions as much as i change my undies. If you purchase and pay some deposit upfront and they dont work or you cant get impressions to work you wont get a penny back in refund. Just dont waste time with these scam artists
”
posted 1 year ago
- Kieron Shenton