Insurance Revolution Reviews

4.6 Rating 359 Reviews
91 %
of reviewers recommend Insurance Revolution
4.6
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Insurance Revolution Reviews
Visit Website

Email:

jessica.fagan@insurancerevolution.co.uk

Location:

Unit 5 Blantyre Street,
Manchester
Select County
M15 4JJ

Write Your review

Tell us how Insurance Revolution made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Avoid this at all cost !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I had a policy with them while living in Luton, 350 pounds/month for a van and they said it's so expensive because of the area. Soon i moved to Milton Keynes, told them about it and all they did was to reduce my monthly payments with 10 pounds. I've asked other companies and they gaved me quotations around 180 punds/month. I've cancelled the policy with this thieves and they refused to give me the deposit back, knowing that I had no claims. AVOID !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful Report
Posted 4 years ago
Hi Andre, the prices you pay are dictated to us by the insurers. Of course, we do charge a new business fee in addition to this to cover the costs of us transacting the business on your behalf. Unfortunately, you have moved to an area that your insurer may charge more for. These costs are defined by the insurer. Each insurer rates each postcode and area differently so the cheapest insurer for your old area, may not be the cheapest insurer for your new area but that is out of our hands. I think there is some confusion with regards to your deposit. We would not be able to refund your deposit as this is the initial payment towards your insurance policy, this deposit is never refundable as it goes to pay the insurer. We hope this helps but if you wish to discuss further, please contact us on 0330 808 1500.
Posted 4 years ago
My daughter car insurance policy start date 20.04.2019 PAID IN FULL. She sent all dokuments via email 21.04.2019 ( copy car driving licence... DVLA code) Revolution insurance sent txt to my daughter 7.05.2019 after cooling off period about additional premium 164.53 £ for the reason of insurer Enforced..... Why? becouse when she gave all details over the phone they ask : how long have you got your driving licence? She said 5 years....They didnt ask from what day you have a driving licence. They should but they didnt..... they was waiting and sent text after cooling off period. They said that She has car driving licence 4 years and 11 months and she must pay 164£. or cancel for 500£ becouse she gave false information. The revolution company rubbing people!!!!!! Shocking customer care.... once they have your money they will treat you with no respect!!!!!!! THIEVES!!!!!!! Will I receive text about additional payment at any time? Till end of insurane policy? possible..... they have fun..... Thieves!!!!!!! Thieves!!!!!!!!!!! Thieves!!!!!!!!!!!!!! avoid!!!!!!!
Helpful Report
Posted 4 years ago
Hi Renata, if a client tells us they have had their license for less than 5 years, it is company practice to request the exact test pass date. However, in this instance, as you mentioned, your daughter told us that she has held her license for 5 years and therefore, we would not request the exact date from her. The additional premium is set by the insurer to cover the change in the risk. We do not wait until after the cooling off period, we have to await the information or request for the additional premium from the insurer. As an FCA regulated business we have to adhere to the strict rules of the regulator and therefore do not steal from our customers. Our cancellation fee is £100 outside of the cooling off period to cover administration costs. If you need to discuss your options further, please call 0330 808 1500.
Posted 4 years ago
Just a joke company do not use them. They told me on the phone my documents was received and everything was good then cancelled my insurance. X2 years in a row I had to go directly to the insurer to get it reinstated
Helpful Report
Posted 5 years ago
Hi Adam, thanks for the review. Without looking into your file itself, we want you to understand that sometimes things can and do go wrong, but ultimately, we pride ourselves in taking the necessary steps to put things right. All of our customers are extremely important to us and if we have made a mistake, we would welcome the opportunity to resolve matters. If this is something you would be interested in letting us do, please contact us.
Posted 5 years ago
They are scammers and will took all your money and left you with no option other than cancel the policy...i loss alot of money but i will take them to court as well bunch of clowns operating from manchester..
Helpful Report
Posted 5 years ago
Excellent
Helpful Report
Posted 10 months ago
Thank you for the 5 star review!
Posted 10 months ago
He is so well mannered so patient he helped me a lot in fact bad reception I am so glad to get this kind off person Hope other like me get this kind of person you will get sorted your hassle.
Helpful Report
Posted 10 months ago
Thanks for the 5 star review Dawit. We are very happy to hear about the great service you received from us, of course this is something we pride ourselves on.
Posted 10 months ago
Very impressed with the service and the quickness of quote. The call handler Adam Osborne handled my call very professionally. I was very impressed with the customer service
Helpful Report
Posted 10 months ago
Thanks for the review Jill! We are glad to hear how happy you were with the quote process and our customer service, as this is something we pride ourselves on. If there is anything we can do to make this a 5 star service to you, then please let us know on 0330 808 1500. Thank you.
Posted 10 months ago
Recommended to everyone
Helpful Report
Posted 10 months ago
Thank you for the 5 star review! We appreciate the recommendation!
Posted 10 months ago
The best insurance in the UK Really friendly customer service Just renewed my insurance nfor 4th year with them for fast food delivery
Helpful Report
Posted 10 months ago
Thank you for the 5 star review Hamid. We are very happy to hear about your experience with Insurance Revolution.
Posted 10 months ago
Quick service and efficient
Helpful Report
Posted 10 months ago
Thank you for the 5 star review!
Posted 10 months ago
Very good exelent
Helpful Report
Posted 11 months ago
Thank you for the 5 star review!
Posted 11 months ago
Excellent work
Helpful Report
Posted 11 months ago
Thank you for the 5 star review!
Posted 9 months ago
Fantastic work thanks
Helpful Report
Posted 1 year ago
Thanks for the 5 star review!
Posted 9 months ago
Very good
Helpful Report
Posted 1 year ago
Thank you for the 5 star review!
Posted 1 year ago
Very helpful
Helpful Report
Posted 1 year ago
Thank you for the 5 star review!
Posted 1 year ago
Just enquired for a quote and so far it seems super professional , good advice and very clear information.
Helpful Report
Posted 1 year ago
Thank you for the 5 star review John!
Posted 1 year ago
Just enquired for a quote and so far it seems super professional , good advice and very clear information.
Helpful Report
Posted 1 year ago
Thank you for the 5 star review John!
Posted 1 year ago
Very nice person and went out of his way to help me
Helpful Report
Posted 1 year ago
Thank you for the 5 star review!
Posted 1 year ago
Topman Karl, very clear and knowledgeable, thank you
Helpful Report
Posted 1 year ago
Thank you for the 5 star review Bilal!
Posted 1 year ago
Good customer service
Helpful Report
Posted 1 year ago
Thank you for the 5 star review Nabeel!
Posted 1 year ago
Insurance Revolution is rated 4.6 based on 359 reviews