Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GOOD RELIABLE INSURANCE SERVICE AT REASONABLE PRICES”

Helpful Report

Posted 10 years ago

“Quick, efficient service. Friendly and helpful telephone staff... very nice manner.... no pressurised sales”

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Posted 10 years ago

“You were quick and efficient in giving me a quote. You answered all my questions . You were polite and considerate in making me feel you were ready to help me. That gave me confidents in your company.”

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Posted 10 years ago

“No discounts for Multiple Properties dis-appointing”

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Posted 10 years ago

“Paperwork excellent, and use of English good and clear. Apart from a) an initial mistake about our renewal date, b) the multiplicity of exceptions and let-outs, c) having to pay to pay you. Telephone handling excellent and sensitive, apart from a) having to pay for the call myself, from Greece, on my mobile because: b) your website did not work at all for me; in particular the "change password" routine failed entirely four times, even though I used the nine (?) digit number every time. I consider it unreasonable to be confronted with "Access Denied" so many times. MH”

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Posted 10 years ago

“Excellent response time to initial enquiry. Very helpful whilst dealing with my quotation, which in turn was very competitive, and so I had no difficulty in making my decision.”

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Posted 10 years ago

“Very helpful and willing to discuss possibilities and changes to policy.”

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Posted 10 years ago

“My issues were somewhat complicated and the assistance and professionalism from Intasure personnel was first class and a great example of "old fashioned" customer service”

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Posted 10 years ago

“Very helpful and easy to deal with .”

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Posted 10 years ago

“Very friendly service when I phoned to make my payment, very efficient and went over everything clearly and couldn't have been more helpful.”

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Posted 10 years ago

“Easy and convenient. Like all insurance, prices keep rising, so companies need to do more to reduce tariffs for customers. Thank you.”

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Posted 10 years ago

“Good service and a unique product that covers me having housesitters for my dogs. I just wish you could offer 0% when paying direct debit like a lot of other companies now do eg. John Lewis, M&S...”

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Posted 10 years ago

“Had issues with processing insurance renewal on line. Had to contact intasure and process renewal payment via Telephone. Advisor via telephone was very helpful and informative and easily processed my payment.”

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Posted 10 years ago

“Easy to deal with and they answer the phone promptly which is a big plus for me. The quote was quite competitive and there was no sales pressure or hassle from Intasure.”

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Posted 10 years ago

“Quick and easy. Everything was explained simply and effeciently in a polite and courteous manner.”

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Posted 10 years ago

“Great that you always remind me about the payment deadline, via email as well as via phone call”

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Posted 10 years ago

“Good service and policy realistically pitched for those of us who do not live in a property full time. The only thing which leaves a bad taste is the Transaction Processing Fee when paying the premium as a one off lump sum. This is on top of "Taxes and other charges", which together add almost 15% to the premium.”

Helpful Report

Posted 10 years ago

“Despite being told I would receive a call back on my first call this took 3 days to happen and I had to phone twice. Not good if an Insurance company wants your custom”

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Posted 10 years ago

“Polite, friendly and helpful phone call(s) for renewal”

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Posted 10 years ago

“good resales manner of girl who helped me reinsure.”

Helpful Report

Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews