Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just enquired about and taken out a buildings policy. I first had a very pleasant and reassuring conversation with Fotini Hazzard and have since spoken to two other members of staff who were competant and helpful. So far so good!”

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Posted 11 years ago

“My inquiry was easily dealt with and was fully explained.”

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Posted 11 years ago

“I found Ben the salesman to be very helpful and cooperative. He spent 40 minutes going through the finer points of the policy and explaining things clearly that needed explanation. Although I feel that the cost of insurance and the Dask combined were rather expensive, I did, at least, feel more relaxed once I had taken the plunge (just knowing that the place was covered in the event of a natural disaster, or fire etc). I feel that Intasure were pressurising the customer in insisting that they would only offer Dask cover if they purchased buildings cover as this naturally did not give me the option to shop around for a more suitable or economical policy. On a final note, being able to insure my Turkish property without speaking Turkish was good, and all the documents are in English.”

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Posted 11 years ago

“Lady who dealt with me on the phone was very pleasant and patient.”

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Posted 11 years ago

“Excellent service, very nice manor, very responsive, your lady won the renewal.”

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Posted 11 years ago

“The lady I spoke to was very helpful”

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Posted 11 years ago

“all staff very informative and helpful”

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Posted 11 years ago

“Excellent service from the operative and an exteremly great quote covering all areas for holiday home insurance.”

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Posted 11 years ago

“Excellent service from the operative and an exteremly great quote covering all areas for holiday home insurance.”

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Posted 11 years ago

“Very pleased with service so far. Friendly staff”

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Posted 11 years ago

“Efficient service gave a tiny discount when asked”

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Posted 11 years ago

“I have insured my property with intasure for 3 years now under a number of different policy types. Originally I insured it as a holiday home, then as a long term let and I have recently insured it as a holiday let. intasure were able to provide policies suited to my requirements and the whole process of arranging the policy was painless. The telephone advisers were very helpful and documents were sent to me by email. I would recommend intasure as a one stop shop for all types of property insurance.”

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Posted 11 years ago

“Very efficient and friendly staff dealt with my enquiry most satisfactorily. As a result i have renewed my policy with yourselves for another year.”

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Posted 11 years ago

“It was a very good service from everyone who delt with my renewal of the policy. Intasure was the one insurance company which was recommended by almost all the comparison websites I went through.”

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Posted 11 years ago

“I've been buying a second property and have been back and forth over the deatils and start date. Staff at Intasure have been helpful at every stage and I'm confident I have made the right choice for my holiday home insurance.”

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Posted 11 years ago

“Generally a very positive experience until I came to pay, - it is still a UK call centre, phone always answered quickly by polite well trained staff who are knowledgeable about the product they are selling and can provide answers to questions. Major gripe this year is the cost of credit, I usually pay monthly but with base rates still at 0.5% how can a finance charge of 15.4% to pay monthly be justified? Even paying by credit card incurred a 2.5% fee, and I was told to pay by debit card or cheque would still cost 2.5% so this is simply a hidden charge. Unfortunately just like the airlines, this does leave a bad taste!”

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Posted 11 years ago

“As at this present time, I have had a good rapport with the company, although I have not put any claims through, I have found that all areas of cover exceed what I needed., and having the advantage of a very easy payment, (mine has been paid in full on the date), all in all I would definitely use Intersure again. Kindest regards Sandra Archer”

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Posted 11 years ago

“Very quick and good with loyal customers.”

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Posted 11 years ago

“This is my second year with Intasure. They are always very helpful on the phone and their staff are always very competent. I've never had to make a claim so I cannot comment on that.”

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Posted 11 years ago

“Excellent quick clear service. Customer service concise, without feeling like a sales pitch. Best quote on the market .”

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Posted 11 years ago

Intasure is rated 4.7 based on 7,176 reviews