Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

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“Very good service. Easy to do and good prices. Lady who I spoke to was very helpful and polite. Will recommend.”

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Posted 8 years ago

“The customer service over the phone was excellent when discussing the house insurance quotation, and we were able to find ways to reduce the premium. (However, I am less happy about the apparent postcode loading and the admin fee.)”

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Posted 8 years ago

“very helpful in answering all my questions.”

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Posted 8 years ago

“Excellent straightforward , couteous service”

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Posted 8 years ago

“Very helpful, and seem to know their stuff. Would recommend”

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Posted 8 years ago

“Great customer care!”

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Posted 8 years ago

“They were quick and the price was good”

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Posted 8 years ago

“Very friendly and polite staff who were quick with answers to questions and kept me informed of the position every days Quote was obtained very quickly. No problems at all.”

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Posted 8 years ago

“Efficient friendly service and great value for money.”

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Posted 8 years ago

“Good attention”

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Posted 8 years ago

“They were very helpful with enquiries. It was easy to get to talk to a representative. The quote was more realistic for our requirements than other quotes. The only downside was the amount of calls that came through to both my mobile and landline once I had accepted the quote but they were waiting for my money. I had accepted the quote but had at least 2 weeks before it needed paying for. I was then bombarded with calls. They had my word and everything was set up so one courtesy call 48 hours before payment was due would have been enough but they rang every day 3/4 times a day until I was free to pick up the call. It was very frustrating and at one point I was tempted to go elsewhere. I didn’t feel I needed to do anything until payment was due which is why I didn’t respond to the calls.”

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Posted 8 years ago

“The main thing was I didn't have to worry about calculating an amount for professional fees and debris removal. The automatic £1m building cover means I will not be underinsured”

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Posted 8 years ago

“The people I have dealt with were very professional and helpful. The policy covers my requirements.”

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Posted 8 years ago

“Very helpful. Quick service and competitive.”

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Posted 8 years ago

“very helpful quick service rang back when they said!”

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Posted 8 years ago

“Karen was very efficient and made the renewal including add ons go very smoothly”

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Posted 8 years ago

“Very helpful and very easy to deal with, lady on the phone was lovely and made the whole experience great.”

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Posted 8 years ago

“I booked a call back via the online system and the phone call was received on time. The underwriter, Sarah was polite, efficient and handled my questions very professionally. I was able to arrange cover immediately and all the documentation arrived promptly by e-mail. In summary, quite a painless experience and good to know that well established reputable Insurers underwrite the Scheme.”

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Posted 8 years ago

“Intasure were conscientious in ensuring they kept in touch right up to the day my policy expired. They were thorough in explaining my policy and what it would cost.”

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Posted 8 years ago

“I recently requested to pay the premium on a monthly basis via direct debit as I explained that I will be moving in three months time. Little did I know that my details would be submitted for credit check with out my permission and I would be asked to sign a credit agreement. A very disappointing customer service.”

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Posted 8 years ago

Intasure is rated 4.7 based on 7,176 reviews