Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided by your staff over the telephone was excellent. we were purchasing a new (to us) property which took far longer to complete than could have been imagined. However your staff were continually polite and understanding......a credit to Intasure.”

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Posted 10 years ago

“Excellnt customer service via the telephone”

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Posted 10 years ago

“Easy to understand and very helpful.”

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Posted 10 years ago

“friendly, efficient, helpful staff on the phone.”

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Posted 10 years ago

“Vg communication very fast will continue with intasure”

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Posted 10 years ago

“Intasure have offered an uncomplicated, transparent service. Their policy premium for holiday home insurance was competitive, indeed, Intasure are one of the few companies to provide this type of insurance. It was easy to use their online portal, but I contacted them by phone to complete the process and found their staff to be friendly, helpful and efficient. I am continuing to use Intasure for "normal" house building and contents insurance.”

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Posted 10 years ago

“Intasure staff were helpful, courteous, efficient and timely. The policy looks adequate for my needs......so far so good!”

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Posted 10 years ago

“Good service .quick response Thanks.”

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Posted 10 years ago

“Superb customer service as always”

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Posted 10 years ago

“Knowledgeable and rang back when they said. Paperwork clear.”

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Posted 10 years ago

“my insurance renewal was dealt with quickly and efficiently.”

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Posted 10 years ago

“I recently renewed my Policy (actually my daughter renewed it on my behalf as my computer skills are not very good and I was in Egypt at the time) she dealt with the matter over the phone Raising two points on the disclosure form at my request. Point one I didn't need 1 Million pound cover on the property as 250,000 pounds would adequately cover total loss including rebuild and all fees. Point two I had in previous years completed the section about Flooding. I had entered that the property had flooded. This in my opinion was incorrect as I had assumed that the water damage that I had suffered from a burst domestic pipe in the flat above would possibly be classed as flooding and I wanted to fully disclose any thing that would nullify any future claim. The claim value was for approx. 500/600 pounds. My daughter asked if there would be any reduction in premium based on the two points raised and was told No and that the premium would stand, I would have thought that as your exposure had been greatly reduced that a reduction of premium would be in order. Yours Faithfully Tom Henderson”

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Posted 10 years ago

“Advisor competent, informative Helpful Had a pleasant phone manner spoke very clearly Dealt with enquiry efficently”

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Posted 10 years ago

“A very helpful young lady explained all the intricacies and made it quite an easy for me to come to a decision.”

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Posted 10 years ago

“Always professional and very helpful”

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Posted 10 years ago

“I found the lady very pleasant, helpful and patient. Many thanks Marjorie Jones”

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Posted 10 years ago

“Great efficiency, quick, well mannered & very helpful.”

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Posted 10 years ago

“The phone was answered very quickly and the operator was very good and knew her stuff and I completed my purchase of insurance for our holiday home very quickly and saved at least £50 on my quote from my current insurers.”

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Posted 10 years ago

“When we received our renewal I contacted you re paying monthly as we may not own the house for another 12 months. Intasure said we could pay by direct debit, it would work out cheaper if we did cancel the policy. The DD would be dealt with by your sister firm. So we went ahead. What was not explained was that we were agreeing to a credit agreement rather than a simple DD monthly payment. When I received the paperwork. I was not happy I tried to operate their website without any success. I telephoned intasure and told your contact I was fed up the credit process was more trouble than it was worth. The time I spent was longer than I have spent before to renew with you. When I read the credit paperwork it was not what we wanted at all. I was put through to your accounts and paid in full. In all the years we have used Intasure this was the longest and most frustrating renewal procedure ever. David Thorne. 136595”

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Posted 10 years ago

“The girl who dealt with my enquiry did so with supreme efficiency, & was also very pleasant. I could not have asked for better service.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews