Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I now have 4 holiday let properties with contents insurance provided by Intasure. I have no claims experience with Intasure. So far my dealings with Intasure have been totally satisfactory. This customer survey is how I believe it should be done - i.e. not steering the customer with a long string of multiple choice questions satisfying the company's own agenda, but instead inviting the customers own freeform comments. Intasure is to be commended on this.”

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Posted 10 years ago

“We spoke with Lawrence & he asked the usual questions etc., & after discussion about the price we renewed the policy for a further year. He then went through all the other items in a very quick & concise manner. On the Saturday we did have a problem getting through & had the usual press one etc & your opening hours & then a message saying the office was closed, this happened twice. For us not a problem but could be for some people. Regards, Mark & Faith Honeysett”

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Posted 10 years ago

“Friendly and helpful service.”

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Posted 10 years ago

“Insurance - unless you're unlucky enough to have to pay monthly - is one of those annual payments easy to forget. Especially if it covers a second home overseas. So it's good that Instasure reminds you in good time. And if Intasure is one of a number of companies offering other necessities of life, like travel for the ancients because your lifelong insurer loses interest in the 80s+ - surely something that should be sorted out now the population is not only growing older but remaining active!”

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Posted 10 years ago

“Excellent customer service and quote”

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Posted 10 years ago

“Very pleasant person on the phone. Professional but also friendly. Able to answer all the questions and add any information I didn't think of. Didn't push me to buy into any other products, they were mentioned as part of the conversation.”

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Posted 11 years ago

“Very good customer service and effectively dealt with my needs.”

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Posted 11 years ago

“I've found the process of insuring with Intasure quite painless. I've never had any claims, however, so haven't really used their service yet. I suspect giving them money would be the more painless part!”

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Posted 11 years ago

“very professional and friendly.....not "pushy"...spoke to 3 different ladies...all great. Well done”

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Posted 11 years ago

“Contacted by phone by and renewed my policy in no time at all very professional”

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Posted 11 years ago

“Very helpful staff and it was a quick and painless experience to purchase insurance which was much appreciated. Wendy”

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Posted 11 years ago

“Excellent, prompt service. They made it very easy to complete our insurance needs”

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Posted 11 years ago

“The sales team were fast, efficient, easy to do business with and helpful in response to my questions.”

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Posted 11 years ago

“The Intasure operator was kind, patient and helpful. Even though she was reading from prepared scripts, she still made it sound interesting. Well done. I felt I had a good service.”

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Posted 11 years ago

“My third policy taken out with Intasure . Always very helpful & fast to deal with. Pleasure to do business with them.”

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Posted 11 years ago

“I have been insured with Intasure now for several years and have always been pleased with the service. Communication is clear and when the policy is due for renewal you will be contacted in good time so that you are not left with risk of not being covered.”

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Posted 11 years ago

“We have insured our Holiday Home through Intasure for several years. When we had to make a claim it was dealt with quickly and efficiently .The UK office liaised with their counterparts in Spain, the work was completed and the issue resolved with minimum disruption to ourselves. On the basis of their speedy resolution and good service we have remained with them , even though there are some marginally cheaper insurers offering similar products in this market.”

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Posted 11 years ago

“COMPETITIVE, PROFESSIONAL, FRIENDLY, THE COMPLETE PACKAGE, I WILL BE STAYING WITH INTASURE. A VERY SATISFIED CUSTOMER.”

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Posted 11 years ago

“Very easy to deal with and competitive premiums!”

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Posted 11 years ago

“Spent hours searching for the right policy for my new holiday home. Premiums varied between £200 and £400! Finally found Intasure which offered me exactly the cover I was looking for at under £200 I feel reassured that my home is now properly protected by this insurance. The lady who called me to confirm the details was absolutely charming and efficient - excellent customer care!”

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Posted 11 years ago

Intasure is rated 4.7 based on 7,176 reviews