Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service with no problems”

Helpful Report

Posted 10 years ago

“Very efficient staff and prompt to renew my existing policy and take out an additional policy. So easy to deal with this Company - makes a refreshing change when other companies seem difficult and indifferent to business. Thank you. If the star rating hasn't registered - it's a Very Good!”

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Posted 10 years ago

“I have no hesitation in recommending Intasure as a holiday home insurer, the usual clauses are included for vacant properties during the winter, such as draining down and turning off the main water supply etc. quite sensible. I had the mis fortune to have to make a claim because of a burglary recently, the staff were helpful and an assessor Provided, claim settled within a few weeks with early agreements made to cover initial security issues, always a good idea to now and then take a few photographs of the interior of house and garage to remind you what was there, very easy now with smart phone. Robert”

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Posted 10 years ago

“easy to contact and clear and concise answers to questions , hope it's the same if I have to claim ,”

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Posted 10 years ago

“Customer support is very good and all the staff I have been in contact with were knowledgeable and provided answers vertical quickly. Thank you”

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Posted 10 years ago

“Phone answered promptly. Efficient service. All details to hand. Helpfully walked through policy endorsements with me.”

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Posted 10 years ago

“Good service, friendly staff, explained everything I needed to know.”

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Posted 10 years ago

“Very prompt, helpful and professional service”

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Posted 10 years ago

“Good, efficient and polite service.”

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Posted 10 years ago

“Quick and easy to set up initially - actually did by phone from abroad when we bought our home. Efficient to deal with and renew. Prices are comparable with others. Never had to make a claim - but we don't want to be in that position do we? We do feel comfortable in dealing with Intasure - and you can easily reach a real person. That counts for a lot.”

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Posted 10 years ago

“Lucinda answered my phone call when I called I called Intasure yesterday and she was very calm, kind and helpful, a pleasure .”

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Posted 10 years ago

“My insurance requirements were dealt with very professionally and efficiently by both members of staff that I spoke to: Sirda, and Sarah on the first occasion who was particularly helpful. I like the call back system too (no waiting on hold with annoying piped music).”

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Posted 10 years ago

“This is the 2nd property that we now insure with intasure and both occasions I have felt that the calls have been handled really well. The product appears to suit our needs, and when I have spoken to any advisors they present themselves as being knowledgeable efficient and helpful.”

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Posted 10 years ago

“The man I spoke to was very helpful, whilst being professional and chatty at the same time. He suggested and additional part to the policy - which I am pleased about. He was not at all pushy. Very impressed.”

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Posted 10 years ago

“the chap was very helpful and didnt pressure me but was prepared to work to my timescales. Well done eric”

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Posted 10 years ago

“Good efficient service, room for negotiation on price too :)”

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Posted 10 years ago

“Very helpful staff, who took the time to answer our questions”

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Posted 10 years ago

“Very clear and helpful service.”

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Posted 10 years ago

“It was easy to renew the policy and the assistant on the phone was very helpful. All in all, a good experience - quick and efficient.”

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Posted 10 years ago

“Very quick to quote and a very competitive price, using UK office. Clear policies and good documentation. Of course the one thing with any insurance company is their procedures when it comes to paying out in the event of a claim and I have not needed this part of their service, but if that is as good as the rest of their service I feel sure it will be excellent too. We struggled to get cover for our main home when we were away for longer than the competition's standard policy limits and Intasure covered us for as long as we want to go, with the only proviso being that we remain UK residents. You also don't have the hassle of telling them every time you come or go, and no changing conditions depending on if you're at home or not. We also use them for landlord insurance and they have always been very competitive in this regard and accommodate changes easily when we have changing circumstances such as void periods or different types of tenant.”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews