Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

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Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have insured holiday home with you for the last 12 years, and always speak to a very helpful courteous person who deals with any queries I have promptly and kindly. Please thank your staff for their kindness and patience.”

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Posted 10 years ago

“Excellent customer service. Quote provided instantly. Followed up with a phone call. All my questions answered and friendly, efficient service. Thank you.”

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Posted 10 years ago

“Very pleased with Insurance cover and price, covers everything I required. Telephone staff very pleasant, quick and efficient (Could not be more helpful). Thank you.”

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Posted 10 years ago

“Everything i needed at a good price”

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Posted 10 years ago

“I have had static caravan insurance from intasure for the past three years ...and although I have not had to make a claim so far...I have found the company to be competitive and easy to deal with by phone and e mail.”

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Posted 10 years ago

“Gave me ref number to use and does not work”

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Posted 10 years ago

“Excellent service, Emily was very good in every aspect.”

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Posted 10 years ago

“I am very pleased with the service I received in applying for insurance for my property in Greece. Wendy was pleasant and knowledgeable and certainly made the process easy for me. Ann St Clair”

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Posted 10 years ago

“Your staff are polite and helpful so it is easy to do business. I checked out other companies this year an all were cheaper than your quote but there were differences in the cover. However the interesting point arose over 'no claims' bonus. All companies asked for this and I don't see any mention of this in your papers. We have been with you since 2009 and have received no 'no claims' bonuses. Additionally you have put up your quote each year such that it has got to the state of affairs where I am concerned about it and I cannot see the need for these increases and they are not in line with various economic indices. I strongly suggest you implement a 'no claims' system and give your client a reward for a clean record! If it goes up again next year I shall put myself in a position where I have more time to research the market. Christine Rayner”

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Posted 10 years ago

“excellent customer service--answered all questions”

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Posted 10 years ago

“A very helpful representative who was happy to take the time to explain various questions. Highly recommended.”

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Posted 10 years ago

“Totally unimpressed, and am looking for a different policy during the cooling off period. My premium was really high and when I complained I was told an adjustment could be made. I reduced my contents back to £20000 and my premium miraculously returned to the same as last year. This was instant. Why don't you quote properly first time instead of trying to rip me off? I now believe even last years' premium was too high so still paying too much. Cant abide companies ripping people off because they don't know any better”

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Posted 10 years ago

“Easy to get a quote and when decided to take up the quote I spoke to a very friendly and efficient staff member who explained what I needed to know about the policy. Very good service and easy to use.”

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Posted 10 years ago

“efficient and thorough and easy to deal with”

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Posted 10 years ago

“Always helpful and very proffesional,”

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Posted 10 years ago

“Whilst the service from the sales rep was excellent. I was extremely disappointed to find that Intasure had allowed my policy to lapse. This occurred as a result of Intasure requesting a payment for a policy that had automatic renewal on the last day of the previous policy cover. The last day of cover was on a Sunday so Intasure couldn't contact myself until the Monday. Thus the old policy lapsed. This must have happened previously. Surely Intasure should process all payments during a working day so if a problem occurs the customer can be contacted to make alternative arrangements I find it absolutely unacceptable to be in a position where my property was uninsured and it was avoidable.”

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Posted 10 years ago

“I was getting quite frustrated at not being able to complete my business on line but was able to sort every thing out with the help of Natasha who was very helpful and professional.”

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Posted 10 years ago

“Competitive, friendly and very helpful especially for holiday homes.”

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Posted 10 years ago

“Good value with friendly helpful staff.”

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Posted 10 years ago

“Very helpful and most polite”

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Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews