Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Questions

Metrics

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Write Your review

Tell us how Intasure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James Doherty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insurance was completed over the phone very efficently , very helpful staff guided me through step by step and gave me a very good price , Highely recommended .”

Helpful Report

Posted 10 years ago

“i was dreading seeing my home insurance quote this as usually after you switch to a new provider the following year they hike the prices. but this year with intasure it was different , the price only increased by £15 the renewing process was very easy. well intasure i wish other companies would do as you do and try to keep repeat business . see if you can keep me for a 3rd year next year :-)”

Helpful Report

Posted 10 years ago

“The service provided in response to my telephone call was very satsifactory”

Helpful Report

Posted 10 years ago

“Friendly and efficient service.”

Helpful Report

Posted 10 years ago

“Easy company to use, staff very helpful, competative prices, no hassling. What more do you want !”

Helpful Report

Posted 10 years ago

“I was called by a Intasure representative in the renewal date of my insurance after the deduction from the credit card on file failed. I was talked through any changes in the policy efficiently and with my new card the renewal was quickly arranged. Thanks for a great service.”

Helpful Report

Posted 10 years ago

“I was very pleased with the service received from Intasure and the easy access to reach someone knowledgeable by phone to answer my questions. I was happy to find such insurance for our holiday home and to know that all our needs are covered. I feel reassured that if I have any problems or questions, I will be taken care of by the professional, yet personable service provided by your team. Thank you again.”

Helpful Report

Posted 10 years ago

“Quick efficient and professional.Friendly and fast.”

Helpful Report

Posted 10 years ago

“Lucinda at Intasure combined giving me the required contract certainty information with the offer of a reduction in the renewal premium and taking the premium over the phone by credit card. This was together with explaining one or two aspects I had asked about. Excellent service!”

Helpful Report

Posted 10 years ago

“Holiday home buildings and contents policy was competitive but excess and exclusions very high. Obviously these were reflected in the competitive premium. Owners therefore have to assume a high degree of risk themselves.”

Helpful Report

Posted 10 years ago

“These guys are really helpful when it comes to helping you get insurance for your small business, especially as an online retailer in the UK its difficult to get insurance cover specifically for online related activities. We found the staff really helpful in trying to get us the insurance our business needs with simple friendly advise and the insurance was setup in matter of moments effective from day 1. I would recommend these guys for anyone who is thinking of getting insurance for their small business. Keep up the good work we hope you get more satisfied customers like us joining you.”

Helpful Report

Posted 10 years ago

“Very professional service,the lady who dealt with the renewal was very efficient and polite”

Helpful Report

Posted 10 years ago

“helpful, reliable and excellent service”

Helpful Report

Posted 10 years ago

“We received very good support during a claim last year and were thoroughly satisfied. Despite a significant rise in premium this year we feel that we receive value for money. The only reason for not giving a higher overall score is the lack of transparency concerning the added cost for paying a premium as one payment rather than by direct debit. This was only made clear when I questioned the amount I was quoted on the phone in comparison with the premium I was expecting to pay.”

Helpful Report

Posted 10 years ago

“Good and knowledgable staff with a friendly manner.”

Helpful Report

Posted 10 years ago

“Clear and helpful on the telephone.”

Helpful Report

Posted 10 years ago

“Very helpful and efficient. Great at tailoring cover to meet our specific needs. It's so nice to be able to talk to "real" people who actually understand that a "one size fits all" approach very rarely works. So far have been very happy with the level of service.”

Helpful Report

Posted 10 years ago

“Helpful and polite sales team; able to answer questions right away.”

Helpful Report

Posted 10 years ago

“Very helpful young lady on the telephone”

Helpful Report

Posted 10 years ago

“Very polite and helpful although I still cannot understand the need for a transaction fee when paying the whole amount in one go via direct debit. Yes a credit card should attract a fee but why a debit card. I recall that a year or two back some airlines were making a charge for debit card payments but after complaints this was dropped leaving a charge only for credit cards. Why are insurance companies exempt from this ruling?”

Helpful Report

Posted 10 years ago

Intasure is rated 4.7 based on 7,176 reviews