IntelligentCover Reviews

Name: IntelligentCover
Rating: 4.41

4.4 Rating 752 Reviews

88 %

of reviewers recommend IntelligentCover

Company Reviews

Questions

Metrics

4.4

Based on 752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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info@intelligentcover.com

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https://www.intelligentcover.com

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IntelligentCover 5 star review on 22nd February 2018

Frances

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not verry happy”

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Posted 6 years ago

Hi Danny, We're sorry to hear that you had a bad experience. Please reach out so we can rectify any problems that you may have had.

Posted 6 years ago

“Nobody contacted me”

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Posted 6 years ago

“Asdd”

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Posted 6 years ago

“I won't be doing this online anymore as I got call after call from your company when I had said no thankyou after about 3 phone calls in a short space of time. Then you call from withheld numbers so we don't know who is calling. It's harassment really. No thankyou should mean so and my number should be taken off your database. I have reported it to the powers that be as no thankyou should be enough for you to stop calling.”

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Posted 6 years ago

Good morning Peta, I'm sorry that you've had such a bad experience with comparing life insurance policies. I do wonder if you might have also used any other services or sites to compare life insurance at the same time? The experience you have communicated sounds very far from how we operate, nevertheless I assure you will investigate all communications from our side to understand what may have gone wrong. Thank you and apologies again if we've in any way contributed to a bad experience.

Posted 6 years ago

“Offered me a quote until you asked further questions. As soon as I answered that I suffered with mental health issues and had other problems in the past you refused to offer me a quote. In 2018 when everyone seems to be all about “normalising” mental health every single one of you still discriminate against it. 👏🏼 Well done!”

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Posted 6 years ago

“Your comparisons were awful when I found the deal I was looking for which matched my requirements. Do not contact me again”

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Posted 7 years ago

“Firstly, I dont have anything to do with Lee Bryan and do not know how you have got my email address”

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Posted 7 years ago

“Didn’t speak to anyone”

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Posted 7 years ago

Hi Colette, We're ever so sorry for not getting in touch with you at a convenient time. Please do reach out to us so we can help discuss the best options. All the best, Mike

Posted 7 years ago

“I cannot give you a good review you haven't provided me with a quote for life insurance when i asked you for one !!??”

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Posted 7 years ago

Sorry about this Margaret, we must have missed you! We're always here to help discuss the best options for you, please do reach out when you can. All the best, Mike

Posted 7 years ago

“No-one has actually spoken to me, or contacted me on email.”

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Posted 7 years ago

“Constantly bombarded with phone calls by all different numbers I am reporting your company if I get any more”

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Posted 7 years ago

Hi Chrisey, if our partners can't get a hold of you the first time then they may well try to call again. If you've decided that you'd prefer not to continue discussions about finding the best life insurance policy for you then simply say that to the adviser. Please let us know if there's anything else we can help with.

Posted 7 years ago

“Did not ask you for cover”

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Posted 7 years ago

“I was expecting an online quote, but instead got bombarded by incessant telephone calls instead. You should make it clearer that that is what will happen, or make it so that you have to tick a box to opt in to receiving calls. I blocked the number in the end and won't be going anywhere near your company in the future.”

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Posted 7 years ago

“i never got a reply of any kind!!!!!”

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Posted 7 years ago

“The sales guy was just irritating, telling me his company was number 1 in the UK, All I wanted was a quote.”

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Posted 7 years ago

Hi Andrew, Thank you for taking the time to leave a review. I must apologise on behalf of the bad experience that you've had with us. This is absolutely not the norm, and we will be launching an investigation into why the advisor you spoke to came across the way he did. We pride ourselves on working with expert advisors who do not offer pushy sales calls but instead help to provide quotes based on only what you need. Please accept our apologies on this occasion and know that your feedback will be put to use to improve the overall service we provide. Kind regards.

Posted 7 years ago

“I asked for an ON LINE QUOTE Never received I assume they tried to ring me Not interested in talking to a sales person”

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Posted 8 years ago

Hi Robert, We're sorry that we didn't meet your expectations with our service. As you can see from the many other positive reviews, our experts never pressure a sale. We always recommend speaking to an advisor when making important financial decisions, especially with life insurance, as they can offer much more than an online pricing table and can be far more flexible. Please don't hesitate to reach out if there's anything else we can help with.

Posted 8 years ago

“I was expecting an immediate quote, only then to find that to get one I had to have someone call me and badger me with questions. So I went elsewhere.”

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Posted 8 years ago

Hi Russell, I'm sorry we didn't meet your expectations. Calling our users allows us to provide the absolute latest deals and most up to date policies available. Please don't hesitate to contact us if we can help with anything else.

Posted 8 years ago

“Having asked to be removed from the database of this company it simply refuses to do so and now emails me. A HORRID COMPANY THAT WILL NOT LISTEN”

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Posted 8 years ago

Hi Michael, we're incredibly sorry to hear that you received an email after opting-out. Sometimes it can take a few days for this change to be reflected. If you're having further issues don't hesitate to contact us and we'll resolve this.

Posted 8 years ago

“Quote and terms supplied incorrect and too costly”

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Posted 8 years ago

Hi Brian, the cost of life insurance policies completely depends on your history and individual requirements. Please don't hesitate to get in touch if you feel like you were let down regarding the information supplied.

Posted 8 years ago

“I do not give my phone number so never got a quote. Compulsory phone number is wrong in my opinion.”

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Posted 8 years ago

Hi David, there are a lot of questions that need to be answered when taking out life insurance, so we call you to save your time and present a more accurate quote with the latest information we have available.

Posted 8 years ago

IntelligentCover is rated 4.4 based on 752 reviews