Intense oud Reviews

“ The package with the diffuser came compelety damaged and the oil spilled all over the box. The packaging must have been poor. Have tried to reach customerservice and sent pictures but no one is responding. I need a repacement or a refund ”

“ I'm going to have to work through my credit card company to get my refund since email, chat, whatsapp , and their online form have been fruitless. ”

“ Terrible shipping & handling on both parties ( UPS & Intense oud ). There was no fragile sticker on the box to begin with. The box was soaking wet when I found it on my porch. Definitely getting a refund for this. ”

“ After placing the order, I received an email saying it was shipped. I waited and checked on the delivery date but nothing showed. A week after i placed the order, i received an email saying that i was getting a refund without an explanation of why. I could’ve made the purchase somewhere else instead of waiting all this time. ”

“ I asked for a refund, and received confirmation that UPS sent the package back. ”

“ She was nice and said she would see if more are coming in (and gave me 10% refund which doesn't help my dilemma). ”

“ Is this the perfume w the writing on it and bottom says EUA? I've gotten 3 fake ones and finally got real one, aroma concepts. If real, love it, if not, need refund ”

“ I ordered a perfume and never received it. It took many weeks of trying to contact Intense oud before I got a response regarding a refund. ”

“ This company is pure trash, if my review get deleted i will take the time to write it over and over again, i orderd THREE WEEKS AGO, MIND YOU I PAYED FOR THREE DAYS! Why? Because my order seemed «fraudulent» if it was the case just cancel my order and refund me! But no they kept the 93$, made me wait even when i complained they still made me wait, and now i have additional 30$ delivery fees to pay! If you need to buy a perfum it would be flippin cheaper to just go to Dubai and get it! I still haven’t received my order BY THE WAY ”

“ I have been trying to send back my order for a refund but after messaging customer service and emailing I haven't heard back and its been almost a week. ”