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Intense oud Reviews

4.3 Rating 689 Reviews
C
Happiness Grade

Intense oud have a Customer Happiness Grade of C. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A-

Price - Excellent

83.33%
Industry Average
Good product for the price. And delivery was prompt
- Michael Giuliani
Very happy with my purchase, all Colognes are long lasting which is very important to me as a customer. They smell great. I'm also happy with the price I paid.
- Michael Rodriguez
The customer service was excellent and the price points were very affordable
- Exclusive Eau
B

Delivery - Fast

78.57%
Industry Average
I genuinely believe this place is exceptional for any order! Their speed and professionalism are impressive, and they keep you well-informed about your delivery. I visited their store, and it was a fantastic experience! The staff treated me with such respect, making it even more enjoyable. Highly recommend!
- Joe Riviera
Fast delivery great product
- Jesus Cardenas
Good product for the price. And delivery was prompt
- Michael Giuliani
F

Refunds - Difficult

0.00%
Industry Average
After placing the order, I received an email saying it was shipped. I waited and checked on the delivery date but nothing showed. A week after i placed the order, i received an email saying that i was getting a refund without an explanation of why. I could’ve made the purchase somewhere else instead of waiting all this time.
- Nhung Mai
I asked for a refund, and received confirmation that UPS sent the package back.
- Anonymous
She was nice and said she would see if more are coming in (and gave me 10% refund which doesn't help my dilemma).
- Ben Taylor
92.00%
Industry Average
They we so good. I had an issue with a lost package and they resolved it right away. Great customer service by Safia.
- Melissa Lorenzo
Fast shipping. Great packaging. Super pleased with their service. Loved the cologne!
- Nekime Oxendine
The company is very good and customer service was top notch
- Malik Alshwabkah