Intense oud have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Thank you for making excellent fragrances for a fraction of top niche price points.
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- Zebelum Rushing
“
Original,good price, fast shipping
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- Roberto Gonzalez
“
I hardly ever do reviews, but this company went above and beyond for great product at a very good price. Soon after I bought my item they reached out to me with a personal letter thanking me for my purchase. I received the product promptly. The product exceeded my expectations in a quality especially!
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- Sean Calder
“
I deal with Intense oud frequently and everything is always top notch! Delivery is quick, products are authentic quality, and never run into problems. I send all my friends to them!
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- Jason Contreras
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Quick delivery
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- Anonymous
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Nice service, fast delivery
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- Nilda Vasquez
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The package with the diffuser came compelety damaged and the oil spilled all over the box. The packaging must have been poor. Have tried to reach customerservice and sent pictures but no one is responding. I need a repacement or a refund
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- Aite Kadir-Balogun
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I'm going to have to work through my credit card company to get my refund since email, chat, whatsapp , and their online form have been fruitless.
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- Jason
“
Terrible shipping & handling on both parties ( UPS & Intense oud ). There was no fragile sticker on the box to begin with. The box was soaking wet when I found it on my porch. Definitely getting a refund for this.
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- Anonymous
“
Very good selection and fast shipping. Also great customer service.
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- Brian Perez
“
Customer Service is great! Always responsive. I've received quick responses to questions via, phone, text, and email. That is what great customer service is all about! Also great selections. 👍🏾 👌🏾
”
- Terrence Robinson
“
This company is great to deal with. Fast shipping. Great customer service
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- Jason Worth
