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International Friends Reviews

4.8 Rating 1,769 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
This was my third tour with International Friends which have all been well organised and very enjoyable. The transport, guides and places visited are excellent, and the times and pick-up points very convenient. The booking process and service is quick and simple, and the tours are great value for money. Highly recommended.
posted 2 years ago - James G
Over 3 months Emily has assisted me with trying to obtain a refund for a tour with Highclerec Castle. Unfortunately, the Castle refused but she was able to refund the tour portion of the trip. She was great to work with and her ability to satify this customer was outstanding. Thanks to your firm for excellent customer service.
posted 4 years ago - Thomas
I am always nervous when booking on line with a company with whom I am not familiar but International Friends was fabulous. Our driver, Aziz, arrived on time, in a clean vehicle, and navigated the roads safely. The customer service operators were friendly and helpful and we would definitely use them again!
posted 5 years ago - Ms A
Both transfers went seem less. The drivers were right on time as promised and very helpful and courteous. We highly recommended your service to others and on our next trip will be sure to use it. Thank you.
posted 5 years ago - Mr Kenneth G
Our experience with International Friends included pick-up at our hotel in London, a pleasant coach ride to view Stonehenge & on to our ship at Soithhampton cruise port. The personnel were prompt, courteous & very helpful with our luggage on & off the coach which was quite comfortable. We would recommend your service and this transfer from London to Southhampton. Thanks
posted 5 years ago - Mr Alan K
Absolutely the best hotel door to port service you can get.
posted 5 years ago - Mr Charles L
So easy, from booking to the trip! The guide came into the hotel lobby to escort us to the bus. Driver and guide were friendly and helpful. We made a couple of stops to pick up others the were off to Dover. Made a very enjoyable stop at the War memorial near Dover and at the castle for those who wanted to tour it. We got off right at the port entrance and our luggage was taken care of for us. I wouldn't hesitate to use this service again!
posted 5 years ago - Mrs VIRGINIA F
The International Friends staff member was very kind and helpful and the transportation service was fantastic! Zero complaints!
posted 5 years ago - Debora N
niceeeeee!!! wonderful service! cheers
posted 5 years ago - Anonymous
The service of the International Friends is great. I followed the information they provided in the email and called their staff once I landed. They picked me and other students from the airport, then transferred us to each other's residence halls. Their staffs are welcoming and helpful.
posted 5 years ago - Anonymous