InterNations GmbH Reviews

“ I paid the yearly subscription on 1 March 2025. My account was not updated so I had no membership benefits. I sent 6 messsges to their help service and even the press relations and got no answer. After 10 days contacted Apple to get a refund. A complete waste of time and the worst customer service - non existent. ”

“ The minute you try and cancel albatross to go back to basic and seek a refund due to change of mind, its better you never ask. ”

“ I cancelled my membership. A year later, a large automatic charge for membership goes through. When I emailed for a refund they said, there is no account registered to that email so they can't help me! They have not responded to any emails pointing out the circular logic of their response and requesting they return the money they they helped themselves to. Extremely poor customer service. I recommend you avoid this company! ”

“ I cancelled trial period on the last day of the free trial but was still charged for the year, and a refund was refused. ”

“ In it, they knowingly reach out to customers via email only AFTER the payment is due, claim they can’t process refunds, and, if you refuse payment due to this bad-faith practice, they threaten you with debt collectors. ”

“ I canceled my account with Internet internations in July 2020 and now they are charging my credit card for a full year subscription. They refused to refund me and they say I have to wait another year. This is outrageous they are stealing from me! ”

“ I explained the situations repeatedly to their Customer Support team and request for refund as it is the issue with InterNation App and I do not wish to continue with the membership. ”

“ I explained the situations repeatedly to their Customer Support team and request for refund as it is the issue with InterNation App and I do not wish to continue with the membership. ”

“ Then they don't send you any alert and when you forget to downgrade they take 80€ from your account, even if you didn't use the service at all! I tried to contact both them and paypal but I couldn't get any refund. ”

“ DO NOT PAY them, or do request a refund from your bank if they already charged you. ”