“I have been trying to cancel them for two years. I have cancelled via PayPal, but they still email me every year and we do this whole dance again. I have NEVER used this service. I signed up for a free trial and I have been in subscription hell ever since. They just keep telling me I have to cancel via their website - and I have. Yet, here we are...every year.”
“Denied for no reason. All I was asked to give was my basic info: name, birthdate, cities. I wasn’t asked any other questions. This is very strange and do not recommend. I am a professional American trying to meet other expats and that’s all”
“Poor Experience – Unjust Charges and No Support: I cancelled my InterNations membership last year after relocating and made it clear I could no longer use their services. Despite this, they’ve demanded payment for a renewal I never requested and even threatened debt collection. Support has been unresponsive and unhelpful. Extremely disappointing and unprofessional. Stay away from this platform”
“Disappointing Customer Service & Lack of Transparency
I’ve had a frustrating experience with InterNations regarding their membership policies. After facing an issue with refunds and cancellation, I attempted to contact their support team multiple times—only to be met with complete silence.
It appears that once a customer raises concerns related to refunds, the platform becomes unresponsive. This lack of transparency and accountability makes me question the platform’s integrity.
For a service that promotes global connection and community, it’s disheartening to see such poor communication practices. I would caution others to be mindful of this before committing to a paid membership. A genuine platform should prioritize its members' concerns, not avoid them.
I hope InterNations improves its customer support moving forward.”
“I paid the yearly subscription on 1 March 2025. My account was not updated so I had no membership benefits. I sent 6 messsges to their help service and even the press relations and got no answer. After 10 days contacted Apple to get a refund. A complete waste of time and the worst customer service - non existent.”
“As others have found, payment is a well organised scam. I didn't find this out until my credit card expired and I got the first of several renewal reminders. I assumed that if I ignored them, my membership would be cancelled. Not so. You must actively cancel. BUT they have the ultimate Catch 22. They black out your membership benefits, so when you try to suspend your membership, you can't. So, in order to suspend your membership, you have to renew it. GREAT SCAM. Now they're threatening me with debt collectors which really seriously annoys me. Let's see what happens, This is supposed to be a fraternal friendly organization. What they're doing is more like fratricide, so I'm really not going to roll over. I'm at pains to be civil is this post. I could be MUCH ruder.”
“I recently found myself caught in a deceptive scam orchestrated by a fraudulent broker. However, thanks to the persistent efforts of an outstanding financial recovery service, I successfully reclaimed my hard-earned money. Initially, realizing I had fallen victim to such a scheme left me overwhelmed with despair and frustration. But discovering the remarkable assistance provided by Mrs. Charlotte and her team gave me renewed hope. From our very first interaction, their expertise and dedication were evident. They guided me through each step of the recovery process, offering invaluable advice and unwavering support. Their professionalism and meticulous attention to detail played a crucial role in achieving a positive outcome.
Throughout the process, they ensured I was promptly informed of every development in my case through phone calls and emails. Their transparency and commitment to keeping me updated helped alleviate much of the anxiety and uncertainty I was feeling. If you’re in a similar situation, you can reach out to her via:
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“You are free to deposit however you like; if you are from a nation under sanctions, you can use the exchange office they will give you!However, they won't let you take out money using the methods that are offered on the platform when you want to.
They frequently apologize for asking for the bank account information before allowing you to withdraw. I am grateful to ADMKLTD for their assistance in getting me my money back.”
“Internations will kindly give you 30 days free membership as Albatross. One minute thereafter, they will charge you the full years membership €119, which i paid. The minute you try and cancel albatross to go back to basic and seek a refund due to change of mind, its better you never ask. They operate German policy: rude and wont be helpful. Read the reviews. They are a monster company operating poor standards and scamming every one. No fair policy on cancelletions. UK Trading standards pay attention. Credit card companies pay attention. How can such a company exist in 21st century? They disregard cancellations for a refund. You sign up to free trial period, thereafter its a full on years membership charge, thats their terms. Every attempt to seek cancellation for a refund is a waste of time, even if you have complaints on service, unable to use the service or any reason whatsoever. You have paid. Sel a vie.”
“They make a last-minute adjustment to the regulations, and staff emails afterwards reveal complete uncertainty. Regarding trading options, a staff worker responded by saying that brokers are ready to trade twenty-four hours a day, seven days a week. Only during market hours can you trade options, however their help personnel is clueless about the exact hours the market is open. They continue with contradicting information. The information on the website and emails from support workers seem to contradict one other. I am grateful to Admk Ltd for helping me recover my losses, and I am sharing this to vouch for their excellent work.”
“I was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Alex crypto FX at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him.
I personally recommend him to you.”