InterNations GmbH Reviews

Name: InterNations GmbH
Rating: 1.25

1.3 Rating 149 Reviews

6 %

of reviewers recommend InterNations GmbH

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1.3

Based on 149 reviews

Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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InterNations GmbH 1 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“basically the same most of the review writers have written already. No meeting since 10 months. Sure they hide behind Covid, but this also mean they didn't honour their part of the promises they made. Luckily my Credit Card expired and now they are threatening me for payment and asking for giving them my new credit card details. Because of their many unfriendly mails , I was nearly about to give in , untilI read the reviews of other people who feel cheated by their organisation. Don't ever give them your credit card details or they will charge with whatever forever .”

Helpful Report

Posted 4 years ago

“The first message I got soon after joining was from a man asking me on a date. This guy wrote such a long message, so long I was yawning by the end of it. He sounded so phony, using the same trick that every other conman uses: claiming to work for an offshore oil rigging company. This made me question the intentions of the group, since I thought they would introduce me to professionals only. Fortunately I haven't paid a single penny as I have heard some not- so- good stories about how they scam people into paying for something that never happens.”

Helpful Report

Posted 3 years ago

“First, few real opportunities for local interaction are listed. Second, but most important, they renew your subscription without warning even if you wrote to them saying you don't want to review. Then they say you owe them because you didn't follow their complicated process to stop the subscription and will send you to collection if you don't pay. Don't get involved with this company!”

Helpful Report

Posted 3 years ago

“Report this company’s practice to: https://reportfraud.ftc.gov If you live in the USA, please also contact your state’s attorney general. It is illegal to hide clear and easy steps to cancel membership online.”

Helpful Report

Posted 3 years ago

“Do NOT sign up with InterNations! I have downgraded and cancelled the annual renewal services through the InterNation App, but I have still been charged for renewal without my knowledge, consent, against my will. I explained the situations repeatedly to their Customer Support team and request for refund as it is the issue with InterNation App and I do not wish to continue with the membership. InterNation App is bad and often crashes and do not record cancellation and downgrading correctly. The Customer Support team wouldn’t listen to me, refused to refund and blamed me for not sending them the error messages about App issue earlier. Unpleasant, unhelpful and unreasonable customer services. Total waste of my time and effort. Would not recommend this to anyone.”

Helpful Report

Posted 4 years ago

“Hi, Last year, I recently moved to Asia from the states and decided to join InterNations as an Albatross member (1-year subscription). Early on I attended a few events. They were pretty disorganized and pointless since no one greeted you as an InterNations representative. I would have had the same luck just going into any random venue and striking up a conversation with a stranger. Based on these initial lackluster experiences I quickly forgot about InterNations and settled into my new life abroad. Right after COVID-19 became a global pandemic I received an email notification from InterNations stating how they couldn't charge my credit card (it had expired during the interim) for my auto-renewal. I sent them a quick e-mail telling them not to worry about it and that I don't want to renew. Well, as I found out, they don't take "no" for an answer. Instead their policy, no doubt designed from their ex-McKinsey CEO, was to escalate the situation and threaten me with debt collectors over US$100. I was a bit shocked to be treated like a deadbeat and a criminal. After all, I was technically still a member. I never received an e-mail notification that a charge was imminent, which is standard for practically every business. I guess it's my fault for not devoting to memory their T&C. I mean, it's not like anything happened over the past year. I asked them how could this be legal? It certainly wasn't where I lived. Their response: "InterNations is a German company based in Munich. We are therefore governed by and operate according to German law, rather than the laws of your country of residence." I admit...again it's my fault I didn't read up on German law before initially signing up for the Albatross membership. But fair enough, I did some reading and paid them back in their own coin (apologies for the length of the e-mail below, but worth the read): "Thank you for clarifying that your company is governed by and operates according to German law. According to the German Civil Code “Einführungsgesetz zum Bürgerlichen Gesetzbuche § 1 Moratorium”, a consumer has the right to refuse a claim related to a consumer contract until June 30 due to the spread of SARS-CoV-2 virus (COVID-19 pandemic). As it is Monday, June 29 in Germany, I am exercising my right to refuse your claim. Let this email serve as notice that I want my subscription canceled and my account deleted effective immediately. According to your company’s mission statement, InterNations is “a place where international people like you meet, connect, and exchange information” and “network and find friends who will explore your new surroundings with you”. Do you reasonably expect people to “meet” and “explore” their surroundings during a global pandemic? According to German law, the answer is Nein. Lastly, I never received a notice of re-enrollment from InterNations and therefore had no reasonable expectation that you would be charging my credit card for anything over the agreed upon one-year period. It appears that InterNations cares more about its short-term profitability than it does about its subscribers’ economic and physical wellbeing. I am confident others will share this sentiment once I forward this and your previous emails to my colleagues in the media." This e-mail elicited their standard response that ends with their company motto: "We reserve the right to escalate this matter further to a debt collection agency, which may result in additional costs for you." So did InterNations break a German law that was meant to protect consumers during COVID-19? Seems that way to me, but I don't have a German law degree. To end this review, please avoid InterNations, they are the worst. Stay safe everyone :)”

Helpful Report

Posted 4 years ago

“As others have found, payment is a well organised scam. I didn't find this out until my credit card expired and I got the first of several renewal reminders. I assumed that if I ignored them, my membership would be cancelled. Not so. You must actively cancel. BUT they have the ultimate Catch 22. They black out your membership benefits, so when you try to suspend your membership, you can't. So, in order to suspend your membership, you have to renew it. GREAT SCAM. Now they're threatening me with debt collectors which really seriously annoys me. Let's see what happens, This is supposed to be a fraternal friendly organization. What they're doing is more like fratricide, so I'm really not going to roll over. I'm at pains to be civil is this post. I could be MUCH ruder.”

Helpful Report

Posted 5 months ago

“I got scammed as well to try the free period Cancelled it after one week and they confirmed the cancellation but still charged my credit card the full amount. I don’t like people who play such games. I will not stop here. Time for a class suit. Any others with such cases especially in uae respond to my post and we shall get together to do something about them.”

Helpful Report

Posted 1 year ago

“I am very dissapointed and disgraced by the messages I received from some guys on internations. I thought this social network is to connect with expats, attend some quality events and all not to receive twinkles and hook up mesages. Just because of this reason I had to change my profile picture from formal to show that I am in a relationship. Then I realised when I send friend requests to people that sends me twinkles I receive messages from them like ' I only accept friends that I personally know them and met them. I hope I can add you one day' after I changed my profile picture. Internations has turned in dating site unfortunately. I will post all of them on instagram and not recommend this website to anyone as It does not provide anything quality but disgust. And seriously wtf with twinkles, what is it all about?”

Helpful Report

Posted 4 years ago

“Paid for a subscription to this website while I was traveling, looking for some meetups and to meet some other travelers. Thought nothing of it. It was a relatively nice experience In 2019, after my subscription ran out. I wasn't allowed to access the content again until I paid to renew my subscription. That seems fair. I still wanted to use the content so I paid. I barely used the website since then and when they repeatedly told me my subscription was going to end, I didn't care, because I no longer wanted to use the product in 2020 with the pandemic. Anyway, without my permission, they extended my subscription and sent me a ridiculous email, trying to threaten me and saying I owed them money, even though I had no current credit card in their system. That's not how things work. You cut off someone's access to content when they don't pay. Seems they got extra sketchy during the Corona pandemic and just started trying to hustle people. Sounds like a criminal to me Now they are basically trying to extort me for something I didn't want. The weak minded people that work for them aren't allowed to say anything non PC when you contact them, so the conversation got nowhere. They just kept trying to talk about the Terms and Conditions. I'm not paying thieves and they can shove their terms and conditions up their ***. I read several reviews and it seems I'm far from the only one they tried to steal from. Looking forward to this criminal enterprise going out of business”

Helpful Report

Posted 4 years ago

“GREEDY AND UNETHICAL SCAM COMPANY THAT GETS AGGRESSIVE IF THEIR USERS DO NOT WANT TO REMAIN ALBATROSS MEMBERS I had an Albatross membership that was auto-renewed about 2 months ago - during a world pandemic and lock-down when there were no real-life events organized at all. They could not charge my credit card and therefore started to harass me for the membership subscription fee. I contacted them right after receiving the first email about the failed transaction for auto-renewal (otherwise I would probably have not noticed immediately that my money has gone to their pockets). The communication with their Support Team clearly showed how much consideration and empathy they have for their users (hint: 0). The membership that I was able to use since the coronavirus has been spreading corresponded only to Basic membership, therefore as they failed to provide any services that match the Albatross membership, they could've simply admitted it and could have downgraded me to Basic membership - like I requested their Support Team multiple times to do so, in a friendly way. They cannot sell any value with Albatross membership during a world pandemic as their offer was not designed for the online world. Charging users for Albatross membership was completely unwanted and inappropriate. Instead of understanding and accepting my request, they insisted on me paying the outstanding balance so that I become able to downgrade. Yes, I could buy a downgrade option for many EURs - for a 1-year subscription fee! What an impertinence! Their sneaking idea is to hide the "downgrade" button as well as the "profile deletion" function from the user menu in order to put pressure on the user to settle the balance. They lied that they cannot downgrade me and cannot cancel or revert the renewal of my membership. If that's true, be especially careful when giving your sensitive data for a company that does not have a competent User Administrator in charge and make sure to request the deletion of your data from their database! They blocked access to my profile and messages after a couple of payment reminders and started to threaten me and told me that they reserve the right to escalate this matter further to a debt collection agency, which may result in additional costs for me. What a ridiculous and shameless move it was from them! And they kept repeating that I should have seen the auto-renewal date on their web page and on my older invoices and in their Terms and Conditions. Seriously, who on earth visits web pages in 2020 regularly just to read old invoices and Terms and Conditions?! They are able to spam you with a lot of newsletters, but they don't bother sending a single notification email before the auto-renewal is due. If they succeed with charging your credit card, they don't inform you in email either. This is pure meanness. I learned after some googling that they have been applying this practice to hundreds and thousands of their users for years without any consequences. It's outrageous to see how many people they stole from or threatened already. If you start to complain about their unethical practice on their social media accounts, be prepared that they will be quick to suppress your voice and block you. DO NOT PAY them, or do request a refund from your bank if they already charged you. Spread the word about this scam and discourage your friends from signing up there. ADVICE: Do not sign up! Downgrade if you have Albatross membership and don't want it to auto-renew! Delete your account!”

Helpful Report

Posted 5 years ago

“It is a scammer and dating site. I was bombarded my first week, no fun, and hard to get out of.”

Helpful Report

Posted 5 months ago

“Internations will kindly give you 30 days free membership as Albatross. One minute thereafter, they will charge you the full years membership €119, which i paid. The minute you try and cancel albatross to go back to basic and seek a refund due to change of mind, its better you never ask. They operate German policy: rude and wont be helpful. Read the reviews. They are a monster company operating poor standards and scamming every one. No fair policy on cancelletions. UK Trading standards pay attention. Credit card companies pay attention. How can such a company exist in 21st century? They disregard cancellations for a refund. You sign up to free trial period, thereafter its a full on years membership charge, thats their terms. Every attempt to seek cancellation for a refund is a waste of time, even if you have complaints on service, unable to use the service or any reason whatsoever. You have paid. Sel a vie.”

Helpful Report

Posted 8 months ago

“Their is no way to cancel the account.... You cancel on their website, continue to charge you and tell you the only way to cancel is online..... 100% a scam....”

Helpful Report

Posted 10 months ago

“So, let me tell you about this crazy situation I found myself in. I had invested a significant amount of money in this company, thinking it would be a great opportunity to make some extra cash. But then things took a turn for the worse, and suddenly I couldn't withdraw my funds and they could not give me a reasonable reason for that other than asking for my personal information which is kinda weird. I was freaking out, until a friend recommended Mrs. Charlotte Scotte and her remarkable team to help me out. Let me tell you, they were lifesavers! They worked tirelessly to retrieve my money from the company, and after some back and forth, I finally got it back. I can't thank them enough for their expertise and persistence in getting me what was rightfully mine. It was definitely a lesson learned about doing thorough research before investing in anything, that's for sure! You can contact her via email: charlotte...scotte....24....@.....gmail.....com WhatsApp: +1--(330)519--2440”

Helpful Report

Posted 11 months ago

“Stay away. The level of spam they send is off the charts, even after turning off email notifications on 4 different occasions. Don't register, don't subscribe, you will regret it.”

Helpful Report

Posted 1 year ago

“Internations is a predatory scam website. I was catfished on it straight away. They didn’t get any money but do this bait and switch romance scam… stolen identities and it was super crazy! When I tried to notify Internations about their site having this catfish and the details. They didn’t respond. I tried again. Didn’t respond. Now I am kicked off of the site and declined membership no matter which email I use.. I believe the site is set up deliberately to catfish people. I’ve notified authorities. Stay away from it! Delete! Don’t join! Tell others!”

Helpful Report

Posted 1 year ago

“My request to join was declined. Why? It's interesting because I never joined before. Do they filter on country?”

Helpful Report

Posted 1 year ago

“Looking to connect with expats in Spain. Denied membership in less than 4 hours and no reason given. After reading these reviews, I'm glad!”

Helpful Report

Posted 1 year ago

“I have been not only an Albatross but also an Ambassador and organised events in Stuttgart, as well as supported events in Istanbul. It is sad to see where the company is now, rapidly losing members and also advertising two levels of memberships, whereas there is only one. You have to pay to be able to register, and it is not said openly, which is really worse that being honest about it. Very sad to see that the management team is not acting to the best interests of the company.”

Helpful Report

Posted 1 year ago

InterNations GmbH is rated 1.3 based on 149 reviews