Invoice2go Reviews

“ The worst company I have ever dealt with!! Ignored emails to cancel then will not refund. I’m sure it is against gdpr to keep customer card information without permission!!! Jokers do not use ”

“ Worst app I’ve ever used! Build my client $600 said it would take seven days to process the first transaction. After three days they refunded the transaction to my client without notifying me. Client thought I was playing games and never played me again. Highly recommend staying away from this app! ”

“ When you upgrade they do not refund the money from the previous plan you had. ”

“ New customer...terrible... Not easy to use. My friend was raving about the old version and that's why I bought it... I realized I was not the only unhappy camper after surfing forums.. Wow, what a good way to destroy a good app...a great way to loose old customers and the perfect way to get a refund after being a customer for only an hour. Oufff ”

“ I managed to get the payment refunded to my client but he is still awaiting the funds in his account a week later and I won't be paid by him until he receives cleared funds. ”

“ I was a subscriber since 2010. The app was excellent. Since the upgrade, it is unusable. In process of getting refund. Switched to Xero. Do not buy this app. Even if they get it back up to speed, I wouldn't trust them. They used their clients as beta testers and jeopardized their livelihoods. Unethical. ”

“ I'm now fighting with them over a refund for the remainder of the subscription. ”

“ I want the old app back or a refund. ”

“ To the CEO, Greg Waldorf and founder Chris Strode I'm reluctant to even give this upgrade a 1 star rating. It is not deserving of any rating, neither is your customer service. So far it's been days of trying to get hold of your company to get someone to help me sort out this mess of an accounting system. My next step will be to go to the Media. You have stuffed almost every single business who use your system. My system is at a standstill. I can't search property addresses to look up my clients, since I look after over 5000 properties it's important to be able to search them, now I can't find anything. I'm So angry with the lack of support and have no idea how I'm going to continue to run my business. Statements don't balance to what is actually owed. Invoices duplicated both paid and unpaid, reports don't even have totals on them. I'm Now expected to print out an expenses report for the year and add each expense up individually. I'm asking for answers from YOU!! What the hell do we do now? It's the end of the financial year next week..... you've caused many many many people unnecessary work now. I've had to send letters to all of my clients explaining that due to YOUR upgrade I'm unable to offer them the professional service I used to and have asked for their patience while this is rectified. But who is going to rectify it when no one answers your phone or emails???? All I get is a message saying "the office is closed" REALLY ANGRY - since the media have reported on your recent success I'm sure they'd love to know what is going on now. If someone does not call me TODAY..... I'm going to the media where everyone will hear how bad your software is now! I want a refund on all of my businesses as this is NOT what I paid you almost $600 per company! This is nothing less than Fraud! ”

“ App update massive fail ruined a perfectly working app went to bed with Taylor Swift woke up with Susan Boyle ! Refund Refund Refund. ”