Invoice2go Reviews

Name: Invoice2go
Address: 2317 Broadway St. 2nd Floor, Redwood City
Rating: 3.05

3.1 Rating 614 Reviews

51 %

of reviewers recommend Invoice2go

Company Reviews

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Metrics

3.1

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Email:

bdm@invoice2go.com

Location:

2317 Broadway St. 2nd Floor
Redwood City
94063

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Invoice2go 1 star review on 14th February 2023

Anonymous

Anonymous // 01/01/2019

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“I was notified they were closing my account in early August after someone had just paid an invoice. They said due to the account closure, they would mail a check. We are almost in December and I still have no check! They owe me $600! First, they said 30 days after closure they would send the check. Then they said they would escalate it because they didn’t know why it wasn’t sent. Now I get nothing ! 4 months!”

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Posted 3 weeks ago

“I had so much faith in this company that I invested $85,200 without a second thought. My investment grew to an impressive $120,150. When I faced some business challenges, I decided to withdraw a portion to help out. After countless so-called verifications, they shockingly demanded I pay 20 percent of the total amount upfront before any transaction could proceed. What seemed like a great experience turned sour until a friend recommended Madam Lisa ( lisaellzabet 662 @ gm ail . com ) ( WhatsApp::: +1 310 658 0921). Their top-notch security architecture swiftly came to my rescue, and within just a few days, I recovered my entire investment. This fake company will never see me again. Make sure to check out Madam Lisa.”

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Posted 3 weeks ago

“This company adds fees without notifying the customer in any form. It will just hit their account after the transaction has gone through. No disclosure what so ever.”

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Posted 3 weeks ago

“stupid thing doesn't allow payment from android... takes me in circles... other vendors payment apps work perfectly”

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Posted 6 months ago

“My whole experience. I hate everything about Invoice2go and wish no one to ever use them They are the worst company I’ve dealt with and I deal with thousands a year. Do not waste your time”

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Posted 7 months ago

“Deactivated my linked bank account because they ‘needed more info’ about my business…after one year of no issues! Then…the process of re-linking an account…HORRIBLE. Absolutely NO representatives to speak with, tech support is simply a bot and the email rep is a bot. I was told I need the Premium Plan to get phone tech support…and I HAVE the Premium Plan. AVOID THIS APP.”

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Posted 11 months ago

“Terrible company. Complete SCAM ARTIST”

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Posted 1 year ago

“I'm too exhausted for words at this point. I have almost 5k trapped in their system and no one can help. 5 months and counting. I'm going to find a way to take legal action.”

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Posted 1 year ago

“Didn’t send credit to my bank account for over 4 days. No customer service. I had to contact customer to call their card company to reimburse the missing money.”

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Posted 1 year ago

“Support is non existent.”

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Posted 1 year ago

“I'm very disappointed with Invoice@Go. I received a 1099 for my company and it came in my husbands name and SSN. I have been trying to correct this for 2 weeks now. I have been following up and this is still not resolved and now I just got an email to say that my ticket is closed. I will be canceling my service with them.”

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Posted 1 year ago

“Can’t get into my account. This is the new app front page. The chat to us is useless and the staff are too.. no help at all. Very inconvenient as I paid upfront this is deplorable”

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Posted 1 year ago

“The system is great, however the standard of service from the business is non existent. In order to get a refund on a forced upgrade I litterly had to jump though so many hurdles and the team member Marion is just obtrusive.”

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Posted 1 year ago

“Well, they denied my account to my legit small business corporation. I wanted to move my invoices from PayPal so I could collect ACH payments. Looks like they don't want the business. What a joke.”

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Posted 2 years ago

“It works, then it doesn't. we have lost numerous jobs due to this app. We send an estimate out, customer approves it, and when you go in to view it all the information disappears (customer name, bid information, everything) and the only thing left to identify it is the bid number. Then you have to call the customer and ask for their copy because yours has disappeared by magic / OR you send it out and the app says "unsent" and the customer calls you and said they have questions on the bid and I ask do you have it and they say yes./ OR you sent out estimates to 2 different people, 1 month apart and somehow they both have the same bid number/ OR You go in and determine that your estimate template is different, the information is moved all around on the bid and I am the only one that can access it and they tell me "someone must have changed it"/ OR you go in and find out your company name has been removed from the estimate and there is some random 10 digit number that is on the top of the company information and no one knows how it got there. Again, I was told you must have done that. Too many things lost, changed and I don't have the time to go in and verify the template it every time I want to send out a bid. I am looking for a different more reliable bidding app as THIS IS JUST NOT A GOOD ONE!!!”

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Posted 2 years ago

“They canceled my account during a job.”

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Posted 2 years ago

“Lost a month's worth of deposits...they blame stripe stripe blamed bank , and they claim I have an account with them with funds they can see but we can't find this account anywhere even after given instructions how to get to it. Ridiculous if we have money in a account with you show us! Upfront page one not buried requiring directions that adults can't even find this accountbin two days .two day and I'm still looking for deposits for an entire month of business...not many companies could carry this for a month ...we quit this app and will let all know they should as well...no phone access who do they think. They are above a phone call ? They deserve what they are going to get ..the big guys always fall hard when they act like this company , hire dumb young out if school kids that don't care and ceos thinking if customers deal with out useless bot on chat that we think is so neat ..it's not we left your app because of it”

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Posted 2 years ago

“They have held my money for 2 weeks & won't release it.”

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Posted 2 years ago

“I got my money stock for more than 15 days no results”

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Posted 2 years ago

“As others have pointed out - it used to be great but now useless”

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Posted 2 years ago

Invoice2go is rated 3.1 based on 614 reviews