Thank you for your review. We apologise if we hadn't responded to an email from you. We have reviewed our records, and can't locate query from you.
Your order was placed on 26 March 2022. It was shipped from our warehouse on 28 March 2022 which was the next business following the weekend. Due to the pandemic and the availability of international freight, international packages can take between 13-25 days to reach their destination. All of these factors are unfortunately beyond our control.
Please don't hesitate to reach out and contact us on info@ippico.com.au if we can be of any further assistance.
