Isawitfirst.com Reviews

1.2 Rating 186 Reviews
F
Happiness Grade
F

Delivery - Slow

15.00%
Industry Average
Rubbish company pay delivery and pay for returning £5 each way their making a packet avoid at all cost. DONT BUY FROM THEM.
posted 1 year ago - Anonymous
I ordered a few items and 2 of them came back the wrong size and wrong colour. Customer service have been dreadful . My order previous to this one was 2 weeks late. I use to shop on here often. Not again . They make errors with delivery and items and are beyond unhelpful dealing with them .
posted 1 year ago - Anonymous
Ordered a pair of extreme distressed ripped jeans for my birthday party which had big rips all up and down the legs, instead I've been sent a pair of skinny jeans with a small rip on each knee, no where near what I ordered it's an absolute joke and now I don't have enough time to send them back for the ones I wanted so now have to go to my birthday party wearing a pair of jeans I absolutely hate and will ruin my night I can already feel that, please see pics of the difference in these jeans absolutely shocking and not the first time either, last order they sent our wrong pair of jeans and I thought was a one off mistake and have them another chance, now wish I didn't as u don't have enough time or money to buy another pair I like so I've asked for a partial refund as I have to wear them I've no other option so can't send them back after that but feel I should be compensated somehow for ruining my birthday and making me feel like this, seriously how hard is it to pack the jeans someone has picked they've just thrown in any random pair and I literally cried when I saw the difference. I've put a picture of what o ordered then a picture of the ones I received, stayed home all day for this delivery too so excited what an letdown
posted 1 year ago - Steph barclay
Now I’ve tried to spend it and paid an additional next day delivery £4.
posted 1 year ago - Anonymous
So I was expected to pretty much buy something pay for delivery to receive disgusting product to then return it and be expected to pay for delivery again (they also didn’t want to return the delivery cost for when they got it wrong).
posted 2 years ago - Anonymous
Bought a top and necklace in December before the cut off for next day delivery for NYE, managed to get the order in the middle of Jan after their customer service refused to refund me for my missing order that was still at the depot.
posted 2 years ago - Lou Newton
I ordered for next day delivery and recieved nothing! I was told to stop emailing them as my messages would go to the back! Never recieved anything at all.
posted 2 years ago - Clair Lewis
Same as most of these reviews!!! Awful customer service don’t get a response. Waiting on a parcel that paid next day delivery for over a month ago!!!!! Disappointed and disgusted wouldn’t even give 1*
posted 2 years ago - Lucy
AVOID ORDERING! I’m still waiting for a refund 6 weeks later, I also ordered an item next day delivery on the 27/12 and haven’t received it I’ve messaged them on all social media platforms and emailed them 4 times and have had no reply!! Yet they send me emails/texts everyday to order from them worse company ever won’t be ordering ever again!
posted 2 years ago - Anonymous
99p next day delivery was offered so I chose that option.
posted 2 years ago - Anonymous