iSUBSCRiBE Reviews

“ Ordered 2 copies of Gardeners World May addition on 25th April, still not arrived. Contacted customer service twice (1st email not answered) after 8 days received reply telling me they have been posted, should have arrived 4th May but maybe delayed so please wait a few more days!!!! They took my money on the 25th April. Not happy, seen in shop wish I had waited and bought them there, probably sold out by the time this gets sorted. ”

“ I have purchase digital subscription , i have not received any instructions .I have also raised this issue with customer service but still no replay. ”

“ Be very careful with using this company. 9 weeks after taking my order for a monthly subscription I still haven't received any items. I contacted them after 6 weeks and was told I'd receive the magazine within 2 weeks but it didn't and still hasn't come. Complained to customer service again on week 9 and didn't even get a response I've had to raise a dispute with PayPal ”

“ Re subscription of Good Housekeeping from Hurst Magazines to an address in Germany: editions have not been delivered and/or same edition has been delivered twice following my phone calls. It is now September. The last edition delivered was for the month of May. Hurst say they have dispatched the magazine on time so the fault lies either with yourselves or with the contracted delivery service in Germany. Get it sorted. ”

“ The service was good but as a not for profit organisation we were disappointed to have to pay an additional £30 (£195) for the annual subscription, when the direct debit payment was £165. This is extortionate .. paying by credit card does cost a little more but certainly not £30 more. ”

“ Very disappointed with the service provided, promises made to me on the telephone were not honoured, would not use again ”

“ As my Granddaughter has still not received her first magazine I feel that so far the service has not been good ”

“ Tried to use the £5 evoucher and it would not accept the code on the email! Sent email to customer services but was little help. ”

“ In the past I found web site easy to use . This time it wasn't and I ended up setting up a DD which I now have to cancel! However the customer service is excellent ..,e mails answered very quickly. Shame about the web site! ”

“ I have used your services in the past, with success, however, this year's subscription has not yet been processed, so I will await results, then offer a review ”