J. Peterman Company Reviews

“ J. peterman does not refund you! All refund policy was followed and received a store credit rather than my credit card being refunded. Several times I was promised that my cc would be credited - never happened! Stay away from them! ”

“ I’m into my THIRD month of trying to get a refund. ”

“ I ordered some chinos in my normal size and they are too big and long. I wished you return them but all I get is BS emails saying that it’s being ‘reviewed’. They must be in trouble and do not want to refund people. Makes me sick. ”

“ I have been trying to get a $297 refund for my 89 year old Mother since May, 2025. ”

“ I returned one out of two items on July 16 and it's been two weeks + and I still have not received my refund. I was also eligible for a 20% discount for signing up for emails and texts, and I have not received it either. I called the customer service that promised to alert the management. Still have not received my money back. I guess, this company has cashflow issues and cannot be trusted. ”

“ If you buy something and return it, don’t expect a timely refund. Not sure what excuse you’ll get, but you won’t get your money. Save the headache and make your purchase somewhere else. ”

“ I returned two items, the lady cavendish , jacket and skirt. I have yet to receive a refund. The refund is over $400! It has been months. I have called and email several times. I have been promised time and time again that my refund will be done in about two weeks. It never happens, yet you keep sending me catalogs. I have been a long time Customer J Peterman, needless to say, I will not be purchasing from you all any longer. ”

“ I would not even give this company 1 star!!! I returned merchandise 2 months ago and have not received refund yet! I have called 3 times, always being promised the refund was expedited. Furthermore, I would NOT recommend J Peterman to ANYONE!!! If I don’t receive my refund by end of day, I will be contacting my attorney!!!!! ”

“ " I cancelled the order and asked for a refund. ”

“ still waiting for my refund on Lido shirt never delivered. called last week and was told i’d be refunded. received no refund nor any communication. (attaching email from 4/11/25 below) ”