Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 659 Reviews

97 %

of reviewers recommend Jacks Garden Store

Company Reviews

Questions

Metrics

4.9

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 18th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality garden furniture at good price!”

Helpful Report

Posted 10 years ago

“I found Jack's Garden Store to be very easy to deal with. I ordered a table and chair set and chose this company off other reviews. Prompt, courteous, and delivered on time when they said they would. Excellent garden set, well packaged on delivery, no damage, and I have even received a free fridge magnet since delivery with a 'thank you for your custom' letter. I can't fault their customer service, would definitely recommend them, and wouldn't hesitate to buy from them again.”

Helpful Report

Posted 10 years ago

“JACK'S GARDEN STORE WERE VERY HELPFUL AND CAME BACK WITH ANSWERS TO MY QUERIES QUICKLY. MY PRODUCT A WROUGHT IRON ARCH IS GREAT AND I WOULD DEFINITELY USE THEM AGAIN”

Helpful Report

Posted 10 years ago

“I phoned to check some details before I ordered a shed on line. Phone answered instantly and very helpful friendly response. Ordered shed, clear communication about delivery, and delivered on time. Excellent.”

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Posted 10 years ago

“Item was out of stock when ordered. Email received to ask if wish to proceed, and estimated delivery time given. When in stock we were contacted as promised and the order was delivered as arranged. Garden furniture looks good and fits our requirements. Very pleased with service and product.”

Helpful Report

Posted 10 years ago

“This garden store customer service was excellent and efficient. The delivery set up was also stress-free and timings are geared to choosing a day thats right for you, which is very handy. The fridge magnet gift with the letter was also a lovely touch - made me laugh! Highly recommend Jack's Garden Store and I will be buying more from them in the future.”

Helpful Report

Posted 10 years ago

“Excellent customer service from start to finish - would highly recommend Jack's garden store to anyone. Best price I could find online as well. The delivery driver was a delight as well - couldn't fault anything Thanks again”

Helpful Report

Posted 10 years ago

“I live on Alderney in the Channel Islands and Jack's Garden Store was the only UK company I found who could deliver without a problem! I've had a shed and an Eaton summerhouse now - both arrived promptly - and both products are excellent. High quality for a very fair price. I will be recommending this company to others on the Island who need good service.”

Helpful Report

Posted 10 years ago

“Excellent service and communications - kept informed at each stage of my order. Good quality product for price and very competitively priced.”

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Posted 10 years ago

“The staff were very helpful in helping choose the right product for our 10 year old son. He now has a commando post on stilts behind a tree to seem like a tree house and it has been painted camouflage - he loves it !!!”

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Posted 10 years ago

“Great product arrived on time looks great now that it's up. Will recommend Jacks garden store to others. Thanks”

Helpful Report

Posted 10 years ago

“Very speedy and efficient service , will definitely purchase from Jacks again in the future”

Helpful Report

Posted 10 years ago

“We are very pleased with the garden seat purchased. It arrived promptly and we were kept informed as to the state of our order. Thank you.”

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Posted 10 years ago

“impressed with delivery service and customer care head of customer love is amazing”

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Posted 10 years ago

“Very clear and easy to use website. Fantastic choice. Delivery always arrives within the time frame advised. Any emailed queries dealt with immediately. Service with a smile. We always look at Jack's Garden Store website before any other if we need anything for our garden.”

Helpful Report

Posted 10 years ago

“the garden pond is simple to build, delivery one very big WOW full marks to the jack'sgardens nice letter and fridge magnet would really recommend this company such good manners are most rare these days RegO'Neill”

Helpful Report

Posted 10 years ago

“Excellent service and also a good delivery team.”

Helpful Report

Posted 10 years ago

“Prompt and friendly service, great product at a fair price. Will definitely use again!”

Helpful Report

Posted 10 years ago

“Fast and efficient delivery. Very good communication from the company regarding delivery /email and phone call! Good quality product that looks more expensive than it is. I would definitely recommend Jacks Garden Store.”

Helpful Report

Posted 10 years ago

“Prompt response to email enquiries and arbour delivered on time. Very efficient service.”

Helpful Report

Posted 10 years ago

Jacks Garden Store is rated 4.9 based on 659 reviews