Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 659 Reviews

97 %

of reviewers recommend Jacks Garden Store

Company Reviews

Questions

Metrics

4.9

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

Write Your review

Tell us how Jacks Garden Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jacks Garden Store 5 star review on 18th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Medium Herb Wheel arrived (surprisingly) next day, well packaged. Was straightforward to set up and already looks lovely in my garden with the herbs I have planted in it. One inner separator plank was slightly too long but was easy to shave a bit off the end.”

Helpful Report

Posted 9 years ago

“excellent service at a good price”

Helpful Report

Posted 9 years ago

“very fast delivery and hassle free from online order to delivery”

Helpful Report

Posted 9 years ago

“Very efficient and helpful customer service.”

Helpful Report

Posted 9 years ago

“Jo was friendly, cheerful and very helpful, checking with suppliers to make sure my delivery, a birthday present, would arrive on time. The Chiminea duly arrived and was fired up last night as part of the celebrations - a huge success.”

Helpful Report

Posted 9 years ago

“Very easy and quick to deal with. Great product, fairly priced. Delivered ahead of time by a delivery company with a very helpful driver. Will definitely be using Jack's again.”

Helpful Report

Posted 9 years ago

“Arrived very quickly. Table great. Centre piece missing, phoned and it was there two days later. Good service.”

Helpful Report

Posted 9 years ago

“Quick delivery , decent quality thanks”

Helpful Report

Posted 9 years ago

“Extremely helpful, friendly, prompt and professional service from Jo. Cannot recommend this place enough.”

Helpful Report

Posted 9 years ago

“Very satisfied with our purchase of Bali 10 piece garden furniture set. Jacks Garden Store very helpful when we had a problem with delivery which was quickly remedied next day.”

Helpful Report

Posted 9 years ago

“Good and friendly service. Items arrive packed very well packed and undamaged. Thank you and I would recommend you to friends and family. Julie.”

Helpful Report

Posted 9 years ago

“Bought a party fridge which was faulty, but they were extremely quick and efficient in rectifying. I would not hesitate to recommend Jacks Garden Store.”

Helpful Report

Posted 9 years ago

“Fabulous service - Items arrived really quickly in excellent condition. Have used before and will definitely use again and recommend to friends and family.”

Helpful Report

Posted 9 years ago

“A very friendly and helpful firm. I will definitely use them again in the future.”

Helpful Report

Posted 9 years ago

“ROWLINSON PLASTIC TALL STORE. Arrived on time. Great product and straightforward assembly. Totally weatherproof and looks really good too. Many thanks to Jo, who was brilliant throughout. She was able to answer all of my questions and kept me up to date at all times. Thank you Jo and Jacks Garden Store. Dave. Birchington. Kent.”

Helpful Report

Posted 9 years ago

“Fantastic service and product. Chuffed to bits with it. Arrived much sooner than expected as well. Will definitely use again. Thanks particularly to Jo.”

Helpful Report

Posted 9 years ago

“Bought a party fridge which was faulty, but they were extremely quick and efficient in rectifying. I would not hesitate to recommend Jacks Garden Store.”

Helpful Report

Posted 9 years ago

“Purchase and delivery went like clockwork, thank you”

Helpful Report

Posted 9 years ago

“Very good product, prompt delivery, excellent customer service and good value for money. I would definitely use Jack's again.”

Helpful Report

Posted 9 years ago

“Purchased a set of garden furniture. Excellent quality and price and speedy delivery.”

Helpful Report

Posted 9 years ago

Jacks Garden Store is rated 4.9 based on 659 reviews