Japan Crate Reviews

4.9 Rating 476 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
Spent $200 on a gift subscription, never received a single crate. When contacted, they told me to pay extra and upgrade my package; otherwise I wouldn't receive ANYTHING due to supply issues. So far they have refused to give me a refund, or ship my items. BBB has been notified.
posted 2 years ago - Anonymous
I got the email that they auto-renewed me and within minutes contacted them to ask for a refund and they refused and sent me screenshot of the checkbox that I was required to check to order the first time.
posted 4 years ago - PN