Jeep Insights

Jeep have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" Absolutely awful service "
- Vivienne Camp
" I am absolutely disgusted at how Jeep dealt with the problem with my sky roof on my Jeep renegade it would not close one day in November so I took it to one of there garages was left without a car for two months as they said it was out of warranty which I would understand if it wasn’t a fault with the car all the runners and cable had broke on the sun roof and it’s not as if I use it everyday the car of that specificication and only just 4 years old should never have broken Jeep was no help to me couldn’t care less that I was without a car and charged us over £700 pound I had been reading lots of reviews on the sky roof and would not recommend due to faulty and the way Jeep services treat you disgusting "
- Vivienne Camp

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Alice, Customer Support