jmdbuildingsupplies-co-uk Reviews

Name: jmdbuildingsupplies-co-uk
Rating: 4.05

4.1 Rating 41 Reviews

78 %

of reviewers recommend jmdbuildingsupplies-co-uk

4.1

Based on 41 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07368256637

Location:

Holmes Hill, Lewes
BN8 6JA

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jmdbuildingsupplies-co-uk 1 star review on 20th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products”

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Posted 4 years ago

“Ordered Saturday afternoon for Monday delivery and it arrived on time! I was really pleased with the service as some local firms could only offer delivery later in the week. Great price too. I’ll definitely be using JMD for future projects.”

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Posted 4 years ago

“Bought a bulk bag of 10mm pea gravel. Perfect for what I needed it for. Would use the company again.”

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Posted 4 years ago

“Very happy. Lovely people to buy from. Always on time. Always willing to go the extra mile to make your order rite. Will always order from jmd.”

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Posted 4 years ago

“Hassel free transaction from start to finish. Will use again.”

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Posted 4 years ago

“ordered bulk sand and artificial grass from Lee. Very helpful when phoned and delivered to manchester. great prices and excellent service. thanks”

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Posted 4 years ago

“Needed stuff quick and the guys went above and beyond to help. Friendly staff, reasonably priced. Couldn’t ask for more. Wish there were more people like JMD in the game, life would be easier. I will be keeping my business there from now on and recommending everyone here”

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Posted 4 years ago

“Sent Lee an email about some West Hoathly Medium Multi Stock bricks that I was having trouble finding. Lee replied within 10 minutes and was straight on the case to find some. 2 days later he had found some and sent me a quote. We arranged for delivery quicker than expected as they were in short supply. We also ordered some blocks at the same time which arrived with no issues. Great customer service and highly recommended. Thank you very much Lee.”

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Posted 4 years ago

“The service from Lee was outstanding, he returned my calls and emails without delay. I ordered 26m2 of Raj slabs yesterday (27th) and delivery was made today (28th) without any issues. Lee phoned 35 mins before delivery which avoided me having to wait in all day. Highly recommended, great customer service and will use again for any future orders.”

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Posted 5 years ago

“Very friendly service , will change to 5 stars when door order finally arrived.”

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Posted 4 years ago

“good communication and a good price”

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Posted 4 years ago

“Delivery man was friendly, customer service very professional and helpful”

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Posted 4 years ago

“Paid, nothing arrived. Near impossible to get hold of anyone. Eventually had to go to my bank to start a charge back claim”

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Posted 8 months ago

“My delivery never come, i ordered thermal blocks on delivery date nobody give me a call about deley ,few days later i try to call them nobody answer ,one day later sombody pick up the phone when I asked about refund they told me i will get the refund nobody say anything why im not recived my order still i not recived my money back and i call one week ago .I will never order anything from that building suplies ,and if im not recived my many back i will contact my bank worst company i ever see highly not recomended”

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Posted 1 year ago

“### DO NOT USE### Placed an order for a Fakro flashing kit (£233.81) on the 23/10/2022, payment was taken the same day. Unconfirmed delivery date was 01/11/2022. Still no sign of delivery or date! No response to phone calls or emails. Sent a message via Facebook and they say they're a different company. JMD building & diy supplies has changed to BOSS building & diy supplies. When I sent the attached photo, he said that he sold JMD in October 2022.”

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Posted 1 year ago

“DO NOT USE!!!! Placed an order on the 9th December for delivery on the 13th paid for the order in full and upfront, received no confirmation of order at all. Then called on the 12th, 13th & 14th and wasn't able to get through to anyone on their main number which was suspicious. Had an email response from them on the 13th saying the goods would be on site on the, eta was requested and tried calling again and no answer. Finally got a response for John who advised they could not answer due to issues at their premises caused by the bad weather, they then took a further 4 hours to come back to me on an ETA saying the delivery would be there today and could not get an ETA as they used a 3rd party transporter. They have since then emailed me back at 3pm saying it will not be there until thursday yet have happily taken money and won't take liability for delays or reimburse for the delayed labour.”

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Posted 1 year ago

“Ordered 9 ton bags of 20mm gravel on the 22nd of November, currently the 8th of December and I’m still none the wiser as to when it’ll be delivered. Tried calling and emailing countless times to receive nothing in terms of a response. Feel completely ripped off will probably have to now go through the banks for my money back due to the zero communication I’m receiving.”

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Posted 1 year ago

“Ordered a Fakro Roof Window on 14 Nov 22 delivery saying 3 - 5 days still no sign have tried ringing and emailing to no joy as of the 1 Dec 22 still no reply to emails asking when we will get delivery phone says they are short staffed very poor customer service.”

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Posted 1 year ago

“I placed my order on the 11th April 2020. Was told my order could take up to 3 weeks because of the current pandemic situation. I said I don't mind waiting as long as it's not more than 3 weeks. 4 weeks later still no delivery. After 3 emails to them I finally got a reply to say they would look into it that day. Heard nothing back. Chased them up a further 2 times and still nothing back and no refund. They have £200 of my money. I have now opened up a dispute with paypal to get my money back. Date now 28th May and still nothing? If this company can't cope in the current situation they should suspend trading instead of leading customers on and ignoring them. Take my advise and use a proper builders merchants not a virtual one.”

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Posted 3 years ago

“Didn't arrive the date arranged. BEWARE...Apology not given, told 'the date requested is only a guide, look at our terms and conditions'! I booked and paid for the delivery 7 days before expecting it and only got the delivery the next day because I called them several times...they again had no idea about the delivery!!!! I was told several different stories including the usual, the lorry broke down, this was confirmed as a lie by personnel ultimately delivering. Im not a fussy person when dealing with building products but when you take time off work to receive a delivery, you at least expect them to know you ordered it and apologise. They were unaware of the delivery the following day too, saying they had no knowledge of the delivery, finally arriving later that day.”

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Posted 4 years ago

jmdbuildingsupplies-co-uk is rated 4.1 based on 41 reviews