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Customer service refused any refund and hid behind terms & conditions, despite charging buyer’s premium.
”
posted 3 months ago
- Anonymous
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When I complained, John Pye refused a refund, saying I should have inspected in person.
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posted 6 months ago
- Byzan
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I won a couple quite cheap lots, one for the wall clock and the second one for some ceiling light , on delivery I've received a pile of rubbish with not a single item actually elligible for use, paid £86 for this scrap. Seems like they are removing good items from the item boxes if the lots sells for less than expected. Will contact my credit card company for refund if this wont get sorted out
”
posted 1 year ago
- Anonymous
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Scammers. They showed a picture with a Milwakee M12 FMT tool, and I won it with £66, and after taxes I paid £110. When it arrived, I opened the box and found just rubbish. I tried to get a refund, and they told me that they don't give any refunds. SCAMMERS!!!!
”
posted 1 year ago
- David
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Cannot have a refund because they had a viewing day for this item and apparently I should have known that all 152 charger cables were faulty just by looking at them.
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posted 1 year ago
- ""
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I bought Karcher k4 as advertised in pictures but when it gets delivered, I got K2 . I spent £86 for this and got basic model which you can get it at £30.
Ask for refund but no answer from them
Please Avoid this scammers.
”
posted 1 year ago
- Anonymous
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Bud on what you call a trade pallet your description was overstock / display goods
All 4 items were totally smashed and not as described. No refund given due to their trade policy ( which I could not find on their web site
Basically they can sell you anything under that policy even if the items you are bidding on are not even on the bidding list .
”
posted 1 year ago
- Stephen Gregory
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Avoid. Do not risk
Faulty newly packaged items. I got an Air Fryer that's old, filthy and doesn't work - refund not possible due to carefully worded terms of reference. They will tell you "You should have attended the viewing" blanket statement. No honesty in stating if the item is new/second hand / as new/ faulty etc furthermore photos are misleading & do not to show all defects. stay away
”
posted 1 year ago
- Pearl
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Waste your money i bought many things not working no return no refund.
I America fridge freezer not working as well.
Don't waste your time and money
”
posted 1 year ago
- anonymous
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If you can prove that you were misled or that the goods you bought were in any way misrepresented by John Pye, your credit card company will refund you.
”
posted 2 years ago
- Bri