“Expensive and bad customer service charging 290 to end a subscription a month early. Then charging 200 pounds on top to collect the car charge administration fees if you receive a penalty notice. Avoid!”
“Do not waste your time, do not use the services of this company.
I ordered a car from them and everything was confirmed, but when it came time to pick it up I was told that such a vehicle is not available since it is on service. However slightly different is available.
One small question: If you are a professional and provide a good service, you should know that the machine will not be available at the time?
Do not waste your time, you will receive an offer with a much different car elsewhere with some strange explanations.
This is the type of business: post good offers on the website to attract customers, but when you pay, it suddenly turns out that there is no such offer. Instead of this car, they trying to offer your "Something else". It's not that I expect from a good company.
It’s not a professional service. Drover trying to explain me their cooperation with their partners, but those partners were chosen by Drover not me. I paid to Drover service directly not for partners. So their explanation not acceptable. Drover fault is clear.
I learned the result of working with this company: a headache, a big loss of time for calls and explanations to each member of the team of my situation, again and again listening to funny explanations and offers of cars that are not suitable for my job. Finally, I have the work with the client was lost, I lost good money. Profit is zero. Waiting for a refund of 3-4 working days.
Do not waste your time and money, go to another, more professional and reliable company and you'll save your time and money.”
