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Josephinenhütte Reviews

4.9 Rating 1,162 Reviews
98 %
of reviewers recommend Josephinenhütte
4.9
Based on 1,162 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Josephinenhütte 5 star review on 14th November 2025
"Joaqu\u00edn"
Josephinenhütte 5 star review on 26th October 2025
Ulrich
Josephinenhütte 5 star review on 19th October 2025
C.m.p.vd
Josephinenhütte 5 star review on 14th September 2025
Geoffrey
Josephinenhütte 5 star review on 14th September 2025
Geoffrey
Josephinenhütte 5 star review on 1st June 2025
Arturo
Josephinenhütte 5 star review on 19th May 2025
David
101
Anonymous
Anonymous  // 01/01/2019
I am still waiting for my order!!! No updates shared although i have informed you about the delay!!!
Helpful Report
Posted 1 year ago
Dritte Bestellung bei Josephinenhütte. Erstes Mal Einsteigerset. Gefühlt werden in dem Set 2.Wahl Gläser mitverkauft. Die Gläser Nr.3 entsprechen keinesfalls dem Anspruch der Marke. Aufgrund der Vorbestellung ist der Vergleich gut möglich. Schade. Daher Rücksendung.
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Posted 1 year ago
while the style and concept looks goos. It is very light feels very cheap.
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Posted 1 year ago
It breaks so easily. Two pieces have already broken.
Helpful Report
Posted 2 years ago
to heavy ( Gabriel Gold Glas weights only 77gr) and to thick on the edge. To expensive compared with what you get.
Helpful Report
Posted 2 years ago
Dear customer, Thank you for sharing your feedback with us. Our focus has always been on the sensory experience. However, achieving a harmonious balance between lightness, durability, and the sensory experience is paramount in our design process. The JOSEPHINE No 2, with its average weight of around 95 grams, is a testament to this commitment. This was further validated when it was recognized as the clear winner of the VINUM expert panel glass test. While it's rare for us to hear feedback regarding the rim being considered thick, we take all feedback seriously and will certainly look into this aspect. Regarding the price point for our handmade glasses, we understand that everyone has a different perspective on value, and we appreciate your viewpoint. Best regards, Your team from Josephinenhütte
Posted 2 years ago
He hasn’t provided me with the products I ordered, nor an update to the order status or an ability to track my order. I’m starting to wonder if I’ll get my order at all. Sales website stated 4-8 days for shipping. It’s over 2weeks now and no communication except an email to review the products I don’t have.
Helpful Report
Posted 3 years ago
Ich hatte durch Probleme mit den Gläser mehrmlas Kontakt mit dem freundlichen Kundendienst doch leider konnte mir nicht weitergeholfen werden.
Helpful Report
Posted 4 years ago
Josephinenhütte is rated 4.9 based on 1,162 reviews