Login
Start Free Trial Are you a business? Click Here

Joshua James Reviews

4.7 Rating 21,754 Reviews
A
Happiness Grade
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

A

Customer Service - Good

97.67%
Industry Average
Amazing Diamond Ring, great price. Took a little longer than thought but well worth the wait. Questions answered straight away via email so great Customer Service
posted 10 months ago - Sarah Geraghty
We needed the ring in shorter time for our wedding. And customer service went above and beyond to make it for our deadline. Brilliant service.
posted 10 months ago - Rupert Hawkins
Very good service would recommend staff helpful and good customer service
posted 10 months ago - Darren Lloyd
The customer service was EXCELLENT when I did but I felt a little 'naggy' when I kept asking.
posted 1 year ago - Laura Carson
I even managed to update my original order after 5 days to a slightly wider band with very little effort and great customer service.
posted 1 year ago - Samantha McCalla
My to be husband is very happy with his ring. And the customer service has been absolutely brilliant! I ordered a size we thought was perfect after going to many high street shops to try on however, when the ring arrived it flew straight off! JJ’s return/exchange process is super easy and the ring was re-delivered after being re-sized. Could not fault the service!
posted 1 year ago - Samantha Smith
Excellent service and fast delivery, I definitely recommend. We priced up the same ring in a shop and it was £200 more. Such a lovely, timeless ring.
posted 1 year ago - Samantha Williams
Great service which is cheaper than most others. Beveled edge ring is a nice different shape which stands out. Included engraving is a classy touch.
posted 1 year ago - Anonymous
Excellent service
posted 1 year ago - Rita Olsson
Excellent product, good value and speedy delivery service. Superb after sales support
posted 1 year ago - Anne Moffat