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Joshua James Reviews

4.7 Rating 21,753 Reviews
A
Happiness Grade
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Phone:

01482 638960

Email:

support@joshuajames.com

A

Customer Service - Good

97.67%
Industry Average
Amazing Diamond Ring, great price. Took a little longer than thought but well worth the wait. Questions answered straight away via email so great Customer Service
posted 2 months ago - Sarah Geraghty
We needed the ring in shorter time for our wedding. And customer service went above and beyond to make it for our deadline. Brilliant service.
posted 2 months ago - Rupert Hawkins
Very good service would recommend staff helpful and good customer service
posted 2 months ago - Darren Lloyd
The customer service was EXCELLENT when I did but I felt a little 'naggy' when I kept asking.
posted 4 months ago - Laura Carson
I even managed to update my original order after 5 days to a slightly wider band with very little effort and great customer service.
posted 7 months ago - Samantha McCalla
My to be husband is very happy with his ring. And the customer service has been absolutely brilliant! I ordered a size we thought was perfect after going to many high street shops to try on however, when the ring arrived it flew straight off! JJ’s return/exchange process is super easy and the ring was re-delivered after being re-sized. Could not fault the service!
posted 8 months ago - Samantha Smith
Excellent service and fast delivery, I definitely recommend. We priced up the same ring in a shop and it was £200 more. Such a lovely, timeless ring.
posted 8 months ago - Samantha Williams
Great service which is cheaper than most others. Beveled edge ring is a nice different shape which stands out. Included engraving is a classy touch.
posted 1 year ago - Anonymous
Excellent service
posted 1 year ago - Rita Olsson
Excellent product, good value and speedy delivery service. Superb after sales support
posted 1 year ago - Anne Moffat