www.joybetty.co.uk Reviews

3.62 Rating 118 Reviews
71 %
of reviewers recommend www.joybetty.co.uk

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Anonymous  // 01/01/2019
I received my dress and it was ok quality was ok for the money but the dress didn’t look right on me. So asked if I could return the dress and reorder another one. Customer service said that this was ok. So return the old dress with proof of postage. They are still refusing A refund even though I have proof of postage and reordered. Never use this company
Posted 8 months ago
I wish I could give this company less than one-star.. I received my 'dress' that cost me over £80, it was NOTHING like the pictures and when I emailed to say it was unacceptable I received no apology and was even denied any form of refund!! Money down the drain, DO NOT WASTE YOUR TIME! Only thing I can get back is being able to stop others from doing the same.
Posted 9 months ago
I wanted to just post if you are not able to get through to them, if you message them on their Facebook page, or on Instagram they can get back to you as they do not have a contact number.
Posted 9 months ago
The company delivered the dress way later then they promised it. We therefore missed the occasion and did not have a dress for it. When the dress arrived it was mishaped. The tailoring is so bad that the dress is not usable. They did not provide address to send back the dress to and refused to give a refund. At the end they gave back 30 pounds out of the overall 110 pounds and we have a useless dress. Communication was awful. Do not go anywhere near this company!
Posted 11 months ago
Bought a dress in February 2020 which arrived on 16 April! Dress was at least 2 sizes too big, looked nothing like the picture on their website & of extremely poor quality. I am trying to get a refund however this is proving difficult & not holding out much luck in succeeding. Do not use this company it did not bring me any ‘joy’!!
Posted 1 year ago
Was not able to return dress. The return policy is a joke. Now I’m out $80 for a dress I don’t want because the Bride didn’t like how it looked in person.
Posted 1 year ago
If I could give a zero I would.. the dress sent was 2 sizes smaller than the measurements given on line.. refusing a refund and said they rarely fit well when bought and i should pay for a tailor!
Posted 1 year ago
2 out of 3 dresses didn’t turn up. The dress that did turn up doesn’t fit and they tell me I cannot have a refund. Do not touch this company. Hopefully PayPal will refund me. Dreadful company. I will put this review everywhere I can!
Posted 1 year ago
Dreadful customer service. Ordered 3 dresses. 1 turned up and now not wanting to give refund. It’s now with PayPal resolution centre! Do not use.
Posted 1 year ago
I bought a a size bigger little loose but still looked amazing .. everyone said it was beautiful.
Posted 1 year ago
Absolute bargain, I was a bit dubious about buying thinking it would be a china special, however fab quality for the price, sizes are on the small side I would recommend going up a size. Amazing range of sizes, I’m really happy with this purchase.
Posted 1 year ago
5 stars for the price and quality. It obviously doesn’t completely look or feel like a $1,500 wedding dress but it comes real close! I had purchased one for $300 at David’s Bridal that was okay (waaay too cheap feeling), but this one is a lot better and looks more expensive.
Posted 1 year ago
Can finally leave a review, altho waiting time was a bit long, and needed a good press at dry cleaners, the dress was perfect!!! Absolutely stunning! Well worth the money! Soooo very pleased and my daughter looked absolutely stunning in this dress ! Thank you so much!
Posted 1 year ago
I truly loved this dress. I bought it for my senior prom and it couldn’t have came any better. The only problem is the dress was extremely long but that’s only because I’m just a short person. Everything fit exactly how the sizing chart showed. It came earlier than expected! Highly recommend Joybetty!!
Posted 1 year ago
This dress is amazing and beautiful!!! My only complaint is that it is SLIGHTLY scratchy.
Posted 1 year ago
Okay. So let's start off by saying the dress is gorgeous and the quality is great (I just got it and tried it on. I haven't worn it to my event yet). Since it is larger than what I would normally buy, I put that this fits somewhat small. But again, the dress I got fit perfectly. Only complaint I have so far is that the tulle is a little snug around the arms (but that also helps hold up the chest).
Posted 1 year ago
It is a very cute dress and its very soft. It showed up fast, as well. My only issue was that my torso isn't as long as the model's (I'm 5'3-4) so there was some gapping on the back. Other than that the dress fit fantastic and I absolutely love it!
Posted 1 year ago
Quality is amazing for the price. Material is very nice, perfect weight and seams are put together well. My daughter loves the dress and it was hear just I'm time for prom!!! I just had to hem it a little because is very short. Otherwise it was a perfect size 2 fit. Thank you!!!!
Posted 1 year ago
The dress was exactly as it was pictured. The quality is awesome. I'm very happy with this purchase😍😍😍
Posted 1 year ago
Concerned about ordering online from an unknown site but my daughter couldn't find a dress she liked anywhere else, and according to reviews this site seemed more reputable than most. Shipping was quick. Dresses EXACTLY as described. Kept one and returned one for a prompt full refund with shipping costs included. My daughter now has the dress she loves. Very impressed with whole experience.
Posted 1 year ago
www.joybetty.co.uk is rated 3.62 based on 118 reviews