Joybird Furniture Reviews

1.00 Rating 1 Reviews
0 %
of reviewers recommend Joybird Furniture

Write Your review

Tell us how Joybird Furniture made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Customer service at Joybird seems to be unconcerned with speed when it comes to resolving issues with their furniture. I received my couch this week, and it was missing a third of the hardware needed to attach the feet and the hardware in place to attach the two pieces of the couch were placed in the wrong positions. When contacted about resolving this, the best the could do was send replacement pieces to arrive next week and will need to wait another 7-10 business days to schedule a technician to complete the "fix" on the attachment hardware (which will ultimately leave holes in my new, $2,000 couch). Of course, they also mentioned they could re-build the couch and send a new one to me - perhaps with the same issues I have now - and that would be another 6-8 weeks. So all in all, the fastest solution, which requires further damage to my couch, is 2 weeks away and the better solution, which could put me in the same position I'm in now, is 6-8 weeks away.
Helpful Report
Posted 7 months ago
Joybird Furniture is rated 1.00 based on 1 reviews