JR Jewelers Reviews

5.0 Rating 90 Reviews
100 %
of reviewers recommend JR Jewelers
5.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

9544925050

Email:

robert@jrjewelers.com

Josephine -- you were professional once again
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Posted 5 years ago
James: It has been a pleasure doing business, and we appreciate your kind comments! Please keep us in mind if you need anything else in the future. Josephine & Robert
Posted 5 years ago
I contacted JR Jewelers by phone because I needed to replace my wedding band, as the original (from 29 years previous) had grown too tight. I had found them on the internet, and they showed my original Artcarved ring on their web site, at a great price, but not in my size. I spoke to both Bob and Josephine, and you could not ask for kinder, more helpful people. They did not have my size, but volunteered to contact Artcarved on my behalf, and somehow convinced Artcarved to make (yes, make - Artcarved didn't have my size available, either) a ring for me. Their follow up contacts were equally kind, and the ring arrived a month later. This kind of customer service is all too rare nowadays; you can tell they really love what they do. What a genuinely enjoyable experience! I would give them more than five stars if that were possible.
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Posted 5 years ago
Perfect ring, outstanding communication, and exceptional customer service! Thx for everything.
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Posted 5 years ago
Perfect service and prompt shipping. Very happy with my purchase
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Posted 5 years ago
Service was excellent! They were very helpful and polite to all my questions. Yes, I would purchase from them again.
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Posted 5 years ago
Nice delivery time
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Posted 5 years ago
Simply said... we knew what we wanted ordered it and received it! Thank you JR Jewelers for helping make our wedding experience even more simple!!! My soon to be husband loves it!
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Posted 5 years ago
Excellent service. The ring came in but the size is a little bit too large. They are glad to have it to resize it for me. Plan to ship it back for resizing. I love the ArtCarved WaveCrest ring. And I am well pleased with their service.
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Posted 5 years ago
Very satisfied with our rings.
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Posted 5 years ago
I needed to replace my husband's wedding band. I found the exact ring for a much lower price than other jewelry stores. Customer service is excellent.
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Posted 5 years ago
Beautiful!!! Love it!
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Posted 5 years ago
Dear Kandi: Thank you for your kind review; our aim is always to please our clients! We are glad you love your new ring, and hope it brings you many years of happiness. Bob & Josephine
Posted 5 years ago
I live in rural Tx. So fine jewelry is hard to come by. Even more difficult, is finding someone that is experienced in jewels. I purchased my wedding ring from JR's. Bob nailed my ring size while not even being present! There were absolutely no problems with delivery. The ring was beautiful and true to the photos. Most of all Bob was a true gentleman and made my experience a perfect "10"! Appreciate you Bob!
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Posted 6 years ago
Jeremy, I am so glad I could help make this a positive experience for you. Thank you for your favorable review! Bob
Posted 6 years ago
My wife lost her engagement ring when she was pregnant and I wanted to replace it. Unfortunately I didn't have the money that I spent the first time. Found this place online but was a little skeptical buying an engagemenet ring online. Called to get some information and get a feel for the company. They are extremely nice and easy to contact. Small business type feel. Even worked with me to ship my ring a different method to get it sooner. My wife was extremely happy with the ring. She couldn't believe it looked exactly like the one she lost. She actually thought I found it at first. I will definitely be coming back to buy other items in the future. Save some money and buy your jewelry here. This place is AWESOME!!! Thanks JR!!!
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Posted 6 years ago
Dear Luther: thank you so much for great review! It was also a pleasure for us to do business with you.
Posted 6 years ago
My wife lost her engagement ring because of the aging of her hands. I had given it to her 65 years ago. That anniversary is March 12. The ring arrived, finally, on the 9th. (I think the USPS had misplaced it.) I appreciate the effort you took to comply with my request for a "plain brown wrapper." She was completely surprised and happy, so am I.
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Posted 6 years ago
It was a pleasure doing business with you James. Thank you for your positive review! Bob & Josephine
Posted 6 years ago
Buying jewelry online?? I was skeptical at first, but the price was great. When I called JR was very responsive and able to tell me everything I needed to know about my ring. Once I received my wedding band, I couldn’t stop smiling, it’s a great ring that I’m even more proud to wear because it looks great. I would definitely buy from JR Jewelers in the future.
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Posted 6 years ago
Thank you so much for your positive review! Enjoy your beautiful ring! We value your business. Josephine & Robert
Posted 6 years ago
I purchased earrings from JR Jewelers. Initially they did not come as quickly as I thought but I called and spoke to one of the owners and he was incredibly kind and helpful and figured out exactly when my earrings shipped. The prices at JR are very competitive and I would certainly return to this site to purchase jewelry in the future!
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Posted 6 years ago
Thank you so much for your positive review, we value your business. Josephine & Robert
Posted 6 years ago
I purchased a bracelet from JR Jewelers on line. When I received it, it was not appropriate because it was too small. JR Jewelers exchanged it for a different bracelet that I am very pleased with. The whole process was efficient and pleasant. This is an excellent company that puts customer service first.
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Posted 6 years ago
Thank you so much for the positive review, Rosemary. We appreciate your business! Bob & Josephine
Posted 6 years ago
I ordered my wedding band off their website, and had it shipped to a different state. They kept me in the loop through the whole process. It definitely made the process less stressful because of the great communication.
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Posted 6 years ago
Thank you so much for the positive review, Amanda. We appreciate your business! Bob & Josephine
Posted 6 years ago
The ring was perfect & arrived so quickly. Definitely would order again from you.
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Posted 6 years ago
Thank you for the positive Review Maxine! We are so glad you are pleased with your experience with us. It was a pleasure doing business with you! Josephine & Bob
Posted 6 years ago
The ring is gorgeous and absolutely perfect. I contacted them to get an update on the delivery date and they responded the next. Definitely recommend.
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Posted 6 years ago
Thank you for the positive Review Ali! We are so glad you are pleased with your experience with us. It was a pleasure helping you! Josephine & Bob
Posted 6 years ago
JR Jewelers is rated 5.0 based on 90 reviews