JR Jewelers Reviews

5.0 Rating 90 Reviews
100 %
of reviewers recommend JR Jewelers
5.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

9544925050

Email:

robert@jrjewelers.com

So helpful, friendly and responsive even though I am on the opposite side of the country. A pleasure to work with. They made me an absolutely beautiful and scintillating engagement ring !
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Posted 8 years ago
Thank you for the positive Review Bram. It was a pleasure doing business with you. We are very glad you found the perfect engagement ring! Josephine & Bob
Posted 8 years ago
I thoroughly enjoyed my 'shopping experience' at JR Jewelers. I bought some jewelry for our anniversary which happens to be on valentines day. I went in unsure of what I was looking for and left with excitement and satisfaction. With their friendly and expert advise I was able to get jewelry that my wife absolutely loved. JR Jewelers has an unparalleled level of expertise and sincere customer service. I highly recommend them!!
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Posted 8 years ago
Thank you for the positive Review Grant. We are so glad you found the perfect Anniversary gift! Josephine & Bob
Posted 8 years ago
Efficient, personable and excellent customer service! They really take the time to help you find what's best for you personally. It's a real family feel.
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Posted 8 years ago
Thank you for the positive Review Ashley! Glad to know you think of us like family.
Posted 8 years ago
A great family owned Jeweler that is always so helpful and patient whenever our family has gone in the store.
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Posted 8 years ago
Thank you for the positive Review Jenny! It is always a pleasure doing business with you and your family. Josephine & Bob
Posted 8 years ago
Bob & Jo have been incredibly patient and helpful throughout the process of buying this engagement ring. After bringing in many styles for us to look at, They were able to put together her "dream" ring and within budget!! How refreshing! Thanks JR
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Posted 8 years ago
We are so glad you found her "dream" engagement ring! Thank you for the positive Review Kris! Josephine & Bob
Posted 8 years ago
I had a wonderful experience there!
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Posted 8 years ago
Thank you for the positive Review Mary. Josephine & Bob
Posted 8 years ago
Great family business with a cute puppy!
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Posted 8 years ago
Thank you for the positive Review Taylor. Hunter thanks you as well! Josephine & Bob
Posted 8 years ago
JR Jewelers followed up with Artcarved on the status of the ring I ordered without my having to call them and then promptly sent it to me once they received it from the manufacturer so I would have it by Christmas.
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Posted 6 years ago
Thank you for your positive review! Bob & Josephine
Posted 6 years ago
I purchased a necklace with pendant that I was seconds away buying from Bloomingdales but it was out of stock before I could complete the purchase. Good thing because JR was less expensive. I am familiar with them as I lived in FL for twenty years. They took a little long to ship but once they did I received it quickly. The necklace was knotted and had to use a needle to untangle it. Other than that very happy with my purchase.
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Posted 6 years ago
Hello Holly: Thank you for your comments; we aim to improve in what we do. I am glad that you are happy with your purchase. Enjoy your beautiful necklace! Josephine
Posted 6 years ago
We are overall very happy with our purchase. It was unfortunate that there was a misunderstanding regarding the return policy of our ring that was held at the store for some time while we were away on vacation. That said, we are very happy with our ring, and JR provided good customer service at an unbeatable price compared to other physical and online jewelers.
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Posted 8 years ago
We are very sorry for the misunderstanding, although, we are pleased that you are happy with your overall shopping experience. Josephine & Bob
Posted 8 years ago
JR Jewelers is rated 5.0 based on 90 reviews