JR Jewelers Reviews

5.0 Rating 90 Reviews
100 %
of reviewers recommend JR Jewelers
5.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

9544925050

Email:

robert@jrjewelers.com

Great customer service
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Posted 4 years ago
Dear Ron: It was our pleasure; we're very glad for your kind review! Josephine & Robert
Posted 4 years ago
Excellent service. The ring came in but the size is a little bit too large. They are glad to have it to resize it for me. Plan to ship it back for resizing. I love the ArtCarved WaveCrest ring. And I am well pleased with their service.
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Posted 5 years ago
My wife lost her engagement ring because of the aging of her hands. I had given it to her 65 years ago. That anniversary is March 12. The ring arrived, finally, on the 9th. (I think the USPS had misplaced it.) I appreciate the effort you took to comply with my request for a "plain brown wrapper." She was completely surprised and happy, so am I.
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Posted 6 years ago
It was a pleasure doing business with you James. Thank you for your positive review! Bob & Josephine
Posted 5 years ago
Buying jewelry online?? I was skeptical at first, but the price was great. When I called JR was very responsive and able to tell me everything I needed to know about my ring. Once I received my wedding band, I couldn’t stop smiling, it’s a great ring that I’m even more proud to wear because it looks great. I would definitely buy from JR Jewelers in the future.
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Posted 6 years ago
Thank you so much for your positive review! Enjoy your beautiful ring! We value your business. Josephine & Robert
Posted 6 years ago
I purchased earrings from JR Jewelers. Initially they did not come as quickly as I thought but I called and spoke to one of the owners and he was incredibly kind and helpful and figured out exactly when my earrings shipped. The prices at JR are very competitive and I would certainly return to this site to purchase jewelry in the future!
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Posted 6 years ago
Thank you so much for your positive review, we value your business. Josephine & Robert
Posted 6 years ago
JR Jewelers followed up with Artcarved on the status of the ring I ordered without my having to call them and then promptly sent it to me once they received it from the manufacturer so I would have it by Christmas.
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Posted 6 years ago
Thank you for your positive review! Bob & Josephine
Posted 5 years ago
I purchased a bracelet from JR Jewelers on line. When I received it, it was not appropriate because it was too small. JR Jewelers exchanged it for a different bracelet that I am very pleased with. The whole process was efficient and pleasant. This is an excellent company that puts customer service first.
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Posted 6 years ago
Thank you so much for the positive review, Rosemary. We appreciate your business! Bob & Josephine
Posted 6 years ago
I ordered my wedding band off their website, and had it shipped to a different state. They kept me in the loop through the whole process. It definitely made the process less stressful because of the great communication.
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Posted 6 years ago
Thank you so much for the positive review, Amanda. We appreciate your business! Bob & Josephine
Posted 6 years ago
I purchased a necklace with pendant that I was seconds away buying from Bloomingdales but it was out of stock before I could complete the purchase. Good thing because JR was less expensive. I am familiar with them as I lived in FL for twenty years. They took a little long to ship but once they did I received it quickly. The necklace was knotted and had to use a needle to untangle it. Other than that very happy with my purchase.
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Posted 6 years ago
Hello Holly: Thank you for your comments; we aim to improve in what we do. I am glad that you are happy with your purchase. Enjoy your beautiful necklace! Josephine
Posted 6 years ago
The ring was perfect & arrived so quickly. Definitely would order again from you.
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Posted 6 years ago
Thank you for the positive Review Maxine! We are so glad you are pleased with your experience with us. It was a pleasure doing business with you! Josephine & Bob
Posted 6 years ago
The ring is gorgeous and absolutely perfect. I contacted them to get an update on the delivery date and they responded the next. Definitely recommend.
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Posted 6 years ago
Thank you for the positive Review Ali! We are so glad you are pleased with your experience with us. It was a pleasure helping you! Josephine & Bob
Posted 6 years ago
They had the ring I was looking for to match the original wedding band that I had lost. The service was great and the product shipped promptly. I would do business with this company again, and probably will. Good people. I am extremely satisfied with my new ring.
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Posted 6 years ago
Thank you for the positive Review Wayne! We are so glad you are pleased with your experience with us. It was a pleasure doing business with you! Josephine & Bob
Posted 6 years ago
We had an excellent experience working with Jr Jewelers, and Josephine, in particular. We were looking for a specific wedding band for my fiance and she was able to find us it in our price range. Delivery was also quick. I cannot recommend them enough!
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Posted 7 years ago
Thank you for the positive Review Rebecca! We are so glad you are pleased with your experience with us. It was a pleasure helping you! Josephine & Bob
Posted 6 years ago
Josephine was extremely helpful......as she and Robert always are in making sure they address your needs. We needed to get another item out and she was very good.
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Posted 7 years ago
Thank you for the positive Review Thomas! We are happy we were able to accommodate your needs. Josephine & Bob
Posted 6 years ago
Very quick and personal service.
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Posted 7 years ago
Thank you for the positive Review Timothy! We aim to please. Josephine & Bob
Posted 7 years ago
I ordered a matching wedding band to my engagement ring. The ring was beautiful. Exactly what I ordered. They had an unbeatable price. It was well packaged. I was also DELIGHTED with a very fancy ring box and nice letter. I called a couple of times before getting my ring to ask for a status and they were very nice and helpful. Seems like a friendly, family owned and operated business. Will definitely shop here again. Highly recommend!
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Posted 7 years ago
Thank you for the positive Review Andrew! It was a pleasure doing business with you. Josephine & Bob
Posted 7 years ago
Best price out there I could find for what I was looking for. Speedy delivery and exactly what I wanted. Great customer service too.
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Posted 7 years ago
Thank you for the positive Review Jessica! It was a pleasure doing business with you. Josephine & Bob.
Posted 7 years ago
Very courteous and helpful! Went above and beyond to help me with a rush birthday gift. Will be my "go to" jeweler!
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Posted 7 years ago
Thank you for the positive Review Andy! We are glad to be your "go to" jeweler. It was a pleasure doing business with you. Josephine & Bob.
Posted 7 years ago
Our matching titanium cross wedding bands are of excellent quality. They feel very comfortable and are even more beautiful than we expected.
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Posted 7 years ago
Thank you for the positive Review, Janet! We are glad you are pleased with the titanium cross wedding rings you received. It is a pleasure doing business with you. Josephine & Bob.
Posted 7 years ago
Extremely satisfied with my order from JR Jewelers. This Ring only cost me $79.20 with a 10% discount for my first order, free shipping, and ring replacement if my finger size changes. I was quoted $400 at a local jeweler for this EXACT ring. They then reduced the price to $175. Unbelievable!
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Posted 7 years ago
Thank you for the positive review, Rick. We pride ourselves on having the lowest prices on the web! We also Price Match! Happy to do business with you. Josephine & Bob
Posted 7 years ago
JR Jewelers is rated 5.0 based on 90 reviews